Job Title

Fixed Term Contract - HR Systems ManagerLocation: Milton Keynes (One day per month onsite)Salary: £47,389 to £63,606Contract: Fixed Term (until 31 July 2026)Hours: 37 hours per week, Monday to FridayYou will manage an operationally focused team, allocating workloads, developing capability, and ensuring high-quality, reliable system support and service. You’ll also act as the key liaison between Digital Services and technology partners, ensuring effective collaboration on system issues, projects, and upgrades.This is a critical role, responsible for both day-to-day operational delivery and annual system activities such as bi-annual upgrades and pay review.Key ResponsibilitiesLead, manage, and develop a team of People Services Systems Co-ordinators to ensure excellent service delivery, engagement, and capability.Build confidence and capability within the team, supporting learning and upskilling in HR systems, digital processes, governance, and best practice.Oversee workload allocation, performance management, and resource planning to meet SLAs, KPIs, and service quality targets.Act as a point of escalation for complex queries and technical issues, using sound judgement to apply policy and system knowledge.Promote a customer and people-centric approach across all system services and team activity.Collaborate with Digital Services and external technology partners to manage and resolve system issues and ensure timely delivery of fixes, upgrades, and enhancements.Lead on cyclical and business-critical activities such as bi-annual system upgrades and annual pay reviews.Drive improvements in system use, data accuracy, and user experience through collaboration, system updates, and training.Ensure system changes are delivered with appropriate governance, documentation, and stakeholder engagement.About YouExperience managing a team, including allocating work and supporting development in a technical or systems environment.Strong working knowledge and hands-on experience with SAP SuccessFactors Employee Central.Strong understanding of core HR processes and how they are supported by technology.Proven ability to lead annual business-critical activities such as system upgrades and pay updates.Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.