EEMUA is looking to recruit an Interim Training and Events Coordinator as a 12 months fixed-term full-time contract role as maternity cover. Founded in 1950, EEMUA is an established industry association for owners and operators of process plants, power stations and similar facilities – the users of engineering equipment and materials. Members also include those involved in design, procurement, maintenance and other plant lifecycle activities. The Association is involved in helping Members to identify, share and communicate good and best practices, and to influence the development, interpretation and practical application of technical regulations and standards. It deals with some of the world’s largest industrial companies, and its guidance is recognised as good practice by regulators and legislators across Europe, and further afield.This is a 12 months fixed-term full-time contract role, which will cover the following.Responsibilities· Running all aspects of several training courses with the Head of Training and Events.· Successful delivery of classroom, live online and blended online learning formats.· Courses conducted in either English, Dutch, French or German languages.· Course set-up on Learning Management System (LMS) and website calendar, Learner onboarding, in-course administration and communication, face-to-face and online examinations, certification, and recertification.· Creation, management and issuing of all course content, including course materials, related web content, joining instructions, examination papers, and certificates.· Setting up tutorial sessions for Learners with course Tutors.· Liaising and communicating in a timely fashion with potential Learners, Learners booked on a course and their Tutors.· Dealing with Learner queries including first line handling of any complaints or concerns raised.· Ensuring course content is up to date and has been checked for accuracy and quality before release.· Coordinating the update of course materials to ensure they are in line with recent EEMUA publication updates or new editions.· Supporting the running of EEMUA events from both the delegate administration and website entry sides.· Contributing feedback to help continuously improve EEMUA’s courses and events. ExperienceWe are looking for an enthusiastic training and events professional who has excellent knowledge and experience of course administration. The role will include working with EEMUA’s existing learning specialists, Tutors, Assessors, and Learners from both member and non-member companies. The ideal candidate will have the following:· Good communication (both spoken and via email) and interpersonal skills. (Must have).· Fluent in English (written and spoken). (Must have).· Excellent attention to detail. (Must have).· Experience of updating and running high quality commercial courses/exams on Learning Management Systems (LMS), ideally using Instructure’s Canvas system (Must have).· Experience of online content creation and editing, particularly course and event web pages and calendar entries. (Must have).· Experience of operating, administering, and supporting learning courses (classroom, live online and blended online) from start to finish. (Must have).· Willing to travel and stay overnight to start-up courses and invigilate face to face exams (UK and mainland Europe). (Must have).· Willing to work unsocial hours when required, including occasional early mornings and evenings. (Must have).· Experience of working in a technical organisation including setting up and running online meetings using Microsoft Teams and/or Cisco WebEx. (Very useful, but not essential).· Experience of working with Accredible’s digital certification platform. (Useful, but not essential).· Experience of working with Proctorio’s online proctoring software. (Useful, but not essential).· Second language of Dutch, French and/or German. (Useful, but not essential).· Experience of how a member-driven not-for-profit trade association works. (Useful, but not essential).· Knowledge of Engineering, Industry, Chemicals, Oil & Gas, Power, Industrial Assets. (Useful, but not essential).Salary will be £35k a year pro rata.
Job Title
Interim Training and Events Coordinator (Maternity cover)