Job Title

Company Overview“Keeping global communities, protected and safe by innovating and embedding dynamic and immersive learning, compliance and people technologies in organisations dedicated to our collective wellbeing and security.”LPG offer a range of products to “blue light” service organisations, including Fire, Police, NHS and Local Authorities. These products include:Software: ERP software tools and training, and simulation software. Including an HR and availability system, Learning management system (LMS) technology, training tools, competence management software tools, asset management, audit and risk prevention and management software solutions and VR simulation platforms;Services: Support services, training, onboarding and consultancy and advice, customer-focused policies and processes;Content: e-learning content, 3D asset library, authoring tools and 3D content services;Innovation: Product roadmap developments, upgrades and patches, proof of concept developments.The Group are located across the UK and in the Netherlands with offices in Farnborough, Edinburgh and Delft.TeamERP Customer Experience TeamReports ToHead of ERP Customer ExperienceProject LocationClient’s Offices / Hybrid WorkingTimescaleFor the duration of the Programme Initiation, Implementation and Deployment.Role Purpose To lead the successful delivery of a large-scale, multi-departmental Prevent and Protect Systems transformation programme for our client. This role will ensure the implementation of an integrated, secure, and future-proof prevention and protection system that enhances operational effectiveness and public safety. Key Responsibilities Lead the planning, execution, and delivery of a complex IT programme across multiple departments and stakeholder groups;Use appropriate project management methodologies and standards to control and successfully manage system deployments;Develop and manage programme plans, budgets, risk registers, and resource allocations;Establish and maintain programme governance, reporting structures, and assurance processes;Coordinate internal teams and external suppliers to deliver high-quality, timely outcomes;Ensure compliance with relevant legislation, cybersecurity standards, and data protection regulations;Drive change management and user adoption strategies across the organisation;Provide regular updates and briefings to senior leadership and programme boards.Essential Technical Skills & ExperienceDemonstrable experience managing large-scale IT programmes in complex, multi-stakeholder environments;Strong knowledge of public sector operations, ideally within emergency services or critical infrastructure;Proficiency in project and programme management methodologies (e.g., PRINCE2, MSP, Agile);Experience with enterprise systems integration, cloud technologies, and IT infrastructure;Understanding of data governance, cybersecurity, and regulatory compliance.Required Soft SkillsCommunication: Clear, confident communicator with the ability to tailor messages to technical and non-technical audiences;Leadership: Proven ability to lead cross-functional teams, influence stakeholders, and drive delivery in high-pressure environments;Stakeholder Engagement: Skilled in building trust, managing expectations, and navigating complex stakeholder landscapes;Problem Solving: Analytical thinker with a proactive approach to identifying and resolving issues;Adaptability: Comfortable working in dynamic environments with shifting priorities and emerging challenges;Strategic Thinking: Able to align programme delivery with broader organisational goals and long-term service improvements;Conflict Resolution: Capable of managing disagreements constructively and maintaining positive working relationships;Attention to Detail: Strong focus on accuracy, quality, and compliance throughout the programme lifecycle.QualificationsPRINCE2, PMP, or MSP certification;ITIL Foundation or Practitioner;Experience in emergency services or public safety organisations;Familiarity with GIS, CAD, or other emergency response technologiesAdditional InformationThis role may require occasional travel to operational sites across the South East of the UK and other customer sites;Security clearance may be required.Interested?Do you see yourself in this role? If our description fits your expectations and your profile, apply now! If you have any further questions, please get in touch via [email protected] services or offers from recruitment agencies or intermediaries will not be responded to.