Job Title

Operations Executive - 4 or 5 days per week | Hybrid (London or Norfolk or East Sussex) | Flexible HoursAbout SeepAt Seep, we’re on a mission to clean up the cleaning aisle – and we’re doing it with a bit of fun, boldness, and zero plastic. Our award-winning, B Corp™ certified range of plastic-free cleaning tools is designed to be Easy on the Planet, Easy to Use, and Easy on the Eye.We’re aiming big: stopping 1 billion plastic cleaning tools from ending up in landfill, our oceans and our homes by 2030. And we’re building a mighty team to help us do it.We’re on a massive roll at the moment. Earlier this year, we appeared on Dragon’s Den and now have Deborah Meaden and Trinny Woodall as investors. You’ll also now find us on the shelves of Ocado, Tesco and Whole Foods, and in the homes of over 100,000 customers who want better for the planet and better by their sink.We’re at a pivotal moment – growing fast, expanding channels, and building a brand with global potential. Many brands claim to be disrupting the space, but Seep truly is – so if this all sounds appealing, then read on.About the RoleWe’re looking for an organised, proactive, and detail-obsessed Operations Executive to help us scale smoothly across our digital and retail channels. You’ll be the link between our warehouses, retailers, and internal teams, making sure customers always get the right product, at the right time, in the right way.You’ll report directly into our COO, and work closely with the Seep team (and external partners) to keep things moving seamlessly as we grow in the UK and internationally.Key ResponsibilitiesManage day-to-day fulfilment across DTC, Amazon, and retail channelsEnsure sufficient stock levels in AmazonOversee retail orders and ensure strong availability in-store, working with retailers and Seep account teams to improve serviceOwn the day-to-day relationship with Zendbox (our fulfilment partner) and expand measurement of SLAsSupport accurate forecasting and manage reporting on demand, sales, and stock levelsLead packaging reporting and compliance (including FSC and sustainability requirements)Support the exploration and set-up of international expansion marketsIdentify opportunities to reduce logistics costs and/or improve service across channelsMaintain operational systems (inventory, fulfilment, reporting) and ensure data accuracyCollaborate with customer service to resolve escalated issues (e.g., stock, deliveries, returns) and improve the customer experienceDrive continuous improvement across processes, reporting, systems and partner performanceYou’ll be a good fit if youHave at least 2 years experience in operations, fulfilment, or supply chain (ideally in consumer goods)Have worked with both digital (DTC, Amazon) and retail channelsLove detail, process, and getting things right the first timeAre confident with numbers and data, and use them to spot problems and find solutionsCommunicate clearly with partners, retailers, and teammatesAre comfortable rolling up your sleeves in a fast-paced, scrappy environmentAre excited about Seep’s mission and want to build a global plastic-free powerhouseWhat We OfferCompetitive salary (£30-35k) and pensionHybrid working – ideally 1-2 days in London, flexible the rest27 days holiday + your birthday offTwo days to volunteerPotential for flexible hours or 4 days per weekA fast-moving, purpose-led team that genuinely caresThe chance to help scale one of the UK’s boldest sustainability challenger brandsFree cleaning tools!TrainingOur customers come from all walks of life, and so do we. We want to hire an amazing team from a wide variety of backgrounds because it makes our company stronger. If you share our values, Seep will hopefully be a good home for you.