Job Title

OverviewAt Pandora, we believe in creating moments that matter for our customers and for our team. Were currently looking for an organised, proactive and results-driven Assistant Store Manager who can lead from the shop floor and on retail operations, and inspire a high-performing team to beat their targets and provide a world-class service. If youre passionate about people, performance, and creating meaningful moments, then we'd love to have you join us!Named one of the Sunday Times Best Places to Work 2023 in the UK, Pandora is a company that dares to dream, cares deeply, and empowers its people to deliver exceptional results every single day. The RoleAs an Assistant Store Manager, youll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high-performing team, and role modelling our signature selling ceremony for world-class customer experience. You will be responsible for the successful running and trading of the store in the absence of the store manager. Responsibilities Commercial Focus Drive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisions Support the Store Manager in planning and executing effective business strategies that deliver on sales targets Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact Leadership Support in building, leading and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their development Deliver clear and consistent communication, impactful feedback, and support with regular development conversations Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team Customer Experience Be a Pandora ambassador on the shop floor bringing deep product knowledge, passion for storytelling, and a commitment to our brand values Inspire your team to create unique, personalised and meaningful moments for customers by role modelling our selling ceremony Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care. Store Operations Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance Plan staffing levels in line with commercial needs and seasonal trends Ensure high shop floor standards, smooth stock management, and overall operational excellence Requirements / Qualifications Proven experience driving sales and profitability in store A passion for driving a culture of exemplary customer service, with the ability to establish and coach a high-performing team Strong communication and organisational skills with the ability to multitask and prioritise, being adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A growth mindset someone who thrives on feedback, embraces change, and is always looking to raise the bar A well-presented appearance with a taste for desirable products and a passion for retail Why Work With Us? A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) Generous jewellery uniform allowance to express your style and individuality Employee discount to treat yourself and your loved ones Wear box access: Select jewellery to wear each time youre working Exclusive retail, hospitality, and entertainment discounts via our online benefits platform Free support for you and your loved ones through Retail Trust on all things health and wellbeing, financial advice, legal aid, and lots more Parties, incentives and gifts throughout the year Clear career progression and training opportunities, empowering you to grow and succeed If you are looking for a new challenge and feel you have the relevant skills, then dont miss out! Please click apply to submit your application. Pandoras recruitment procedures are designed to be transparent and clear for all candidates. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible #J-18808-Ljbffr