Join to apply for the Care Team Lead role at Connected Health Group LimitedWe're looking for a dedicated Care Team Lead to join our team throughout the Northern Trust. As a Care Team Lead, you'll play a crucial role in providing high-quality care and support to our service users, ensuring their wellbeing and comfort. With your healthcare experience and commitment to excellence, you'll make a meaningful difference in the lives of those we serve. We're proud to offer accredited development opportunities to help you further your career in homecare. Whether you're looking to expand your skills or advance into leadership roles, we'll provide the support and training you need to succeed.Why choose us?Hourly rate: Monday-Friday 13.50Enhanced weekend rate Saturday & Sunday 14.50Sign On Bonus: Receive a 200 bonus after 3 months.Employee Recognition: Employee of the Month, Employee of the Quarter and Employee of the YearRefer a Friend: Earn 200 for successful referralsCareer progression & education opportunitiesCycle to Work SchemeWellbeing packageLocal business benefitsCommunication Skills: Good standard of English both spoken and writtenDriver's licence: Must be a driver with access to your own car and appropriate insurance for vehicle business purposesDesirable criteria: NVQ level 2 in care or equivalent; NISCC registered or willing to undertake if successful.Key Roles & Responsibilities:Empathy, understanding and a caring attitudeProvide a high-quality standard of care to our company clientsResponsible for click over of care runsMonitoring callsParticipate in on-call phone on working weekends as required and cover in the absence of Area ManagerParticipate in the shadowing and 12-week induction of all new staff for designated area, ensuring documentation is completed and submitted to Area Manager by deadlinesEffectively report any staff or client concerns, grievances and complaints to Area ManagerEnsure all Care Staff have a supply of protective items (aprons and gloves) as requiredCo-responsible with the Area Manager for review and maintenance of client care folders monthly, ensuring details are up-to-date and of high standardCarry out Client risk assessments and report promptly to Area ManagerMaintain confidentiality in accordance with the Company HandbookComply with policies and procedures contained in Connected Health Policies and Procedures Manuals including the Connected Health Company HandbookParticipate in emergency cover as requiredParticipate in training and further development as requiredAny other duties applicable to the post as requested by ManagementTo undertake any other reasonable duties as required.About UsAt Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities. Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check. #SENIORCARER #J-18808-Ljbffr
Job Title
Care Team Lead