OverviewPandora Newtownabbey, Northern Ireland, United KingdomAssistant Store Manager (Full-Time)Location: Pandora, Newtownabbey, United KingdomHours: 40 hours per week. Monday to Sunday shifts. Permanent role.Salary: 27,000 31,500 per year (Full-time equivalent).The RoleAs an Assistant Store Manager, youll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high-performing team, and role modelling our signature selling ceremony for world-class customer experience. You will be responsible for the successful running and trading of the store in the absence of the store manager.What Youll DoCommercial FocusDrive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisionsSupport the Store Manager in planning and executing effective business strategies that deliver on sales targetsChampion visual merchandising and product displays to reflect brand guidelines and maximise commercial impactLeadershipSupport in building, leading and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their developmentDeliver clear and consistent communication, impactful feedback, and support with regular development conversationsAct as a trusted leader and role model, helping to embed Pandora values across the teamCustomer ExperienceBe a Pandora ambassador on the shop floor with deep product knowledge and storytellingInspire the team to create personalised and meaningful moments for customers by role modelling our selling ceremonyTake ownership of excellent customer service standards and resolve escalated issues professionallyStore OperationsSupport daily operational tasks including rotas, stock control, till operations, and compliance with health, safety and securityPlan staffing levels in line with commercial needs and seasonal trendsEnsure high shop floor standards and smooth stock managementThe Successful CandidateYoull be a capable leader and team player who thrives in a fast-paced environment with strong people skills, commercial acumen, and energy to elevate those around you.Proven experience driving sales and profitability in-storePassion for delivering exemplary customer service and coaching a high-performing teamStrong communication and organisational skills, with ability to multitask and adapt to changing needsPositive, can-do attitude with enthusiasm for Pandora products and core valuesGrowth mindset, open to feedback and changeWell-presented appearance with a taste for desirable products and retailWhy Work With Us?Our people are at the heart of our success. Pandora offers progression opportunities and a rewards package designed to recognise and support you.Highly competitive salaryMonthly bonus of 10% on sales targets, with potential 20% on stretch targetsGenerous jewellery uniform allowanceEmployee discountWear box access to select jewellery to wear while on shiftExclusive discounts via our benefits platformSupport for health and wellbeing, financial advice, legal aid through Retail TrustParties, incentives and gifts throughout the yearClear career progression and training opportunitiesTo apply, please submit your application. Pandora is committed to a transparent and fair recruitment process and encourages applicants to refrain from providing identity information (photo, marital status, age). If you require reasonable adjustments during the interview process, please let us know.About PandoraPandora is the worlds largest jewellery brand, specialising in accessible luxury jewellery crafted from high-quality materials. Pandora operates in more than 100 countries with thousands of points of sale and concept stores. Headquartered in Copenhagen, Denmark, Pandora employs tens of thousands of people and is focused on sustainability and responsible business practices. #J-18808-Ljbffr
Job Title
Assistant Store Manager (Full-Time)