Job Title

Front of House Service Manager Stratstone Audi BoltonCompetitive salary with bonus, company car, pension, life assurance, single health care, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales servicesLooking for a new challenge? Are you passionate about people and thrive on finding solutions in an efficient and effective way? If so, you will be a perfect fit for StratstoneFront of House Service Managers within Stratstone play a critical role to ensure our customers receive an exceptional level of service from both front of house/workshop and everything in between. You will support in driving a collaborative culture amongst our colleagues. Stratstone will empower, support, and give you all the tools you need to thrive in an exciting environment where your role is vital to our success. What you’ll bring to the roleA positive, can-do attitude and willingness to lead the team to a consistent and robust customer strategy by delivering a premium and luxury experience.The willingness to collaborate with other departments to solve problems quickly and efficiently.Communication - we need you to be comfortable liaising with stakeholders at every level of the business.Motivational Leadership to all of our aftersales colleagues, taking responsibility for performance and our colleagues’ professional development.Experience of monitoring and maintaining daily business run rates to include retail & warranty hours, tyre sales, data plug activations, Service plans sales, All-in plan sales.Life at Stratstone;Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you loveCelebrate your special day with an extra day off on your birthdayOur industry-leading Family Leave Policies ensure you’re supported when it matters mostTake a paid day to volunteer and give back to a cause close to your heartWe believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversariesUnlock your potential with tailored training and endless career growth opportunitiesCommute for less with our cycle to work scheme Access high street discounts to make the everyday a little more rewardingKnow someone perfect for Lithia UK? Earn rewards through our internal referral schemeAt Lithia UK, our growth is powered by our people:As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.