Job Title

Logistics & Operations Manager ?? Full-time | Monday-Friday, 9:00am-5:30pm ?? Salary: 29,000+ depending on experience Join our creative, fast-growing team We're a dynamic company specialising in luxury event styling, and kitchen studio spaces , known for our creativity, attention to detail, and warm, collaborative culture. We're looking for a Logistics & Operations Manager to take the lead in making sure every order runs seamlessly - from our warehouse to the client's table and back again. This is a hands-on, people-focused role perfect for someone who thrives on organisation, teamwork, and delivering exceptional service. What You'll Do Oversee and organise all delivery and collection logistics, ensuring accuracy, timeliness, and cost efficiency Communicate directly with clients to confirm timings, resolve scheduling issues, and provide excellent service Lead and support the driver and warehouse teams, promoting clear communication and accountability Step in with warehouse operations when needed - including picking, packing, loading, deliveries, and returns Manage outsourced delivery and cleaning partners, ensuring reliability and value Oversee vehicle checks, maintenance, and compliance Produce weekly operational reports on fulfilment, delivery performance, and costs What We're Looking For Essential Proven experience in logistics and operations management Strong organisational and communication skills, with a client-first attitude Full UK driving licence and confidence driving vans across London and surrounding areas Hands-on, collaborative approach - willing to support the team wherever needed Experience managing delivery schedules, drivers, or third-party suppliers Excellent written and spoken English with strong attention to detail Confident using digital systems (e.g. Monday.com, Booqable, Google Workspace, route planning tools) Desirable Experience in the events, logistics, or rental industry Knowledge of route optimisation or operational reporting tools Why You'll Love Working With Us Join one of London's most creative and fast-growing brands and play a vital part in ensuring our operations run beautifully. You'll work with a passionate team, help deliver unforgettable client experiences, and be part of a company that values creativity, collaboration, and joy in every detail. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TPBN1_UKCT