Express Recruitment are delighted to representing a global ERP supplier who are looking for a Salesforce Administrator who possesses proven application support experience to join their growing team of Salesforce professionals on a permanent basis with the option of working hybrid or remotely (locally based candidates will be required to visit Lincoln or London offices on occasions).Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.The successful candidate will act as the main point of contact for all Salesforce application support and troubleshooting enquiries, as well as providing companywide end user training.In return, our client is offering a competitive salary of up to c60,000 per annum D.O.E, with performance-based bonus up to 5% per annum, a generous benefits package including 38 days holiday yearly (including bank holidays), sick pay, life insurance scheme, and more!Roles and ResponsibilitiesProvide ongoing technical support to internal end users across the group, whilst also formalising training workshop sessions to train focus groups on the roll out of new system features and functionsRespond to tickets raised in the system and ensure issues are resolved within agreed SLA timescalesCapable of utilising Gearset and Git for version control and deploymentsKeep abreast of Salesforce system enhancements and trends, whilst identifying areas to implement process improvements through upgrades to latest versionsProvide technical mentorship to the Junior Salesforce professionalsSupport Senior Salesforce Developer and Architect with CPQ and Apex related configuration, integration and optimisation tasksSkills and ExperienceExperienced with Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud and CPQ experience being highly desirableProven experience in IT application support and end user training essentialCertified Salesforce Administrator (CTA)Some working knowledge of Apex, including batch classes, triggers and CPQ logic desirableExposure to working with CPQ bundles and pricing/quote templates desirable but not essentialSome experience working with SQL, SOSL AND SOQL with the ability to perform data extraction & transformation commands preferred but not essentialPrevious work experience with middleware integration tools such as MuleSoft preferredWell versed with Agile/SCRUM methodologiesWell versed in areas of data integrity and governance process managementAbout Express RecruitmentExpress Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, exceeding expectations every time of over 267,000 candidates.We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.Vacancy SummaryHours: Full Time, Monday-FridaySalary: 60,000 per annum D.O.E + Up to 5% BonusLocation: Lincoln or London (Hybrid/Remote options)Job Type: Full Time, PermanentUnfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the futureThis vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.Remote working/work at home options are available for this role.
Job Title
Salesforce Application Support Administrator Remote/Hybrid Working Available