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General Manager | Great Dunmow, Essex | Full Time | 55,000 per annum plus benefits Do you have what it takes to lead a high-performing team and make an impact across the UK? Are you ready to take charge of operations for a company trusted by Nike, TK Maxx, The O2 Arena, and Great Ormond Street Hospital? Our client specialises in a wide range of electrical testing compliance services and electrical remedial / project work on a UK nationwide basis. What's in it for you? Mobile phone 28 days holiday Company pension scheme Sick pay at the Line Manager's discretion Are you the right person for the job? We're looking for a strong, experienced leader who: Has a minimum of 5 years' leadership experience Holds a Level 5 qualification in Business Management (or equivalent) Has at least 2 years' proven leadership experience with a successful record Is committed to customer service, health & safety, and process compliance Can manage, develop, and motivate a team effectively What will your role look like? Leadership & Team Management Develop, manage, and motivate staff to achieve their potential Conduct regular meetings with team members and deliver annual appraisals Engage with engineers weekly to maintain strong relationships Be involved in all recruitment stages for engineers and office staff Support in HR matters and provide guidance or training where required Operations & Planning Plan, organise, direct, co-ordinate, and control Field Service activity across the UK Ensure health and safety, environmental, quality, and process compliance in all activities Plan workload up to 3 months ahead to manage resources and recruit if required Use planning/programming tools to manage workload for yourself and your departments Conduct random spot checks on engineers and maintain the company fleet Client & Financial Management Meet customer targets and expectations using resources cost-effectively Develop relationships based on trust, integrity, and delivery Meet financial targets for revenue, P&L, margin, recoveries, invoicing, costs, and stock control Provide monthly forecasts and contribute to annual budget setting Support key client contracts to ensure works are planned, scheduled, and profitable Report and present internally and externally using formal and informal methods Technical & Industry Support Support colleagues and clients with technical enquiries related to the electrical industry Produce electrical remedial/install quotations Liaise with clients and attend site meetings to provide technical advice Maintain knowledge of relevant regulatory and safety requirements Other Responsibilities Influence colleagues and others outside direct reporting lines Any other reasonable task requested by the Board of Directors What's next? It's easy! Click APPLY now! We can't wait to hear from you! Your data will be handled in line with GDPR TPBN1_UKTJ