Job Title

Employment Type: Full time, PermanentLocation: LondonReports To: DirectorIntegreon is looking for a highly capable Information Manager to support the Information Services Team in delivering consistently excellent information and research services.Responsibilities and DutiesTo lead the Information Team, ensuring the provision of a professional service for the client.Client Account Management: leading and delivering the account management for the client, liaising with the client on workflows, team strategy and reports on the service.Line Management: to lead delivery team, including line management / performance management of three Senior Information Officers, one Information Officer and two offshore Information Analysts.Research: answering higher level and complex legal research requests. Monitoring and tracking trends in the enquiry service.Procurement/Resource Management: management of the Information Service annual budget, tracking spending, reporting on resources and monitoring trends. Identifying and piloting new databases or tools.Project management: supporting the delivery of team projects and liaising with the client.Actively promoting the service to end users/key stakeholders.Required Skills/AbilitiesAt least six years experience in Information Services, preferably in a legal environment, working with the top 200 UK law firmsAbility to engage and effectively communicate with senior stakeholders within a law firm, including Partners, Business Development & Marketing Leads and other Senior ManagementExperience undertaking higher level legal research and answering enquiries in an enquiry desk serviceExtensive knowledge of key information and research databases with an excellent ability to search across publicly available source, and, the ability to use and review core internal data sourcesEffective line management or Team Leader experiencePersonal Success CharacteristicsExcellent communication and relationship-building skillsConfident in managing budgets and vendorsWillingness to adapt approaches based on organization changesAbility to anticipate and resolve problemsDedication to the client and the requirements of external and internal colleaguesTechnically competent in using Microsoft productsEducation and ExperienceInformation-related qualification (degree or postgraduate) and or/ equivalent qualification (CILIP chartership)Company InformationIntegreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services.If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position.We are One. We are On.Follow us at