Job Title

OverviewCactus Life Sciences is a non-traditional, fully integrated medical communication agency that blends science, technology, and strategic communications to deliver personalized, innovative solutions. Following strong growth, we are expanding our leadership team.We are seeking a Vice President, Scientific Services who will play a pivotal leadership role in guiding the strategic direction and operational excellence of our scientific teams, ensuring the highest standards of scientific rigour and innovation across client accounts. This role supports organisational growth and exceptional client service in a dynamic, technology-driven environment.Location: Remote, anywhere in the UK. You will be expected to travel based on business requirements or for company/team events.ResponsibilitiesOrganisational ChangeWork as a senior leader within a global organization, collaborating across diverse service areas (including Global Capabilities Centers [GCC] and innovative service offerings) and drive organizational change while overseeing large, international teamsAdvance technological innovation by supporting the adoption and integration of AI-driven solutions and processesScientific Skill Base & Service EvolutionEnsure onboarding and training of new scientific team members is optimised in collaboration with all stakeholdersPromote scientific rigour by assessing and evolving workforce capabilities to meet changing service needs and industry trends, including integration of AI/automation into ways-of-workingOversee and refine internal scientific processes to guarantee consistency and compliance across all accountsScientific Talent ManagementPlay a leading role in performance management, talent development and retention across the organisation. This includes overseeing performance reviews, promotions, and workforce planning, while driving initiatives to enhance employee development, retention, and engagementGlobal ResourcingOversee short, medium, and long-term workload planning across accounts, proactively managing peaks, troughs, and unplanned demands. Ensure continuity during account changes, balancing priorities with client needs and project delivery volumes, as well as ensuring adherence to MSA termsImplementation, education, measurement and performance management of the scientific teams organisational KPIs & metrics such as capacity utilisationCommercial/Account OversightLead the scientific setup of new account teams, embedding robust ways-of-working and representing the team during client pitchesWork with senior leaders to define service evolution, costing models (particularly for new services such as those involving AI technologies), review MSA projects and annual Books of Work to ensure deliverables, timelines, and quality standards are accurately reflectedEnsure adherence to client SOPs and KPI tracking, act as lead for escalations, and address account “hot spots” by mobilising the right talent or developing hiring plans as requiredIndustry MeetingsAttend industry meetings to ensure incorporation of standards (ISMPP, GPP4/MAPs) into daily practices and stay current with emerging trends to support business advancementQualifications And PrerequisitesAdvanced scientific degree (PhD, MD, or PharmD) with 15+ years' experience in Medical Communications agenciesIn-depth understanding of medical communication services including both medical affairs and publications (GCC services and Medical Information experience an advantage)Strong understanding of AI in healthcare with experience integrating technology into scientific workflows and driving service innovationProven scientific leadership across multidisciplinary teams and multiple therapeutic areas, ensuring scientific rigour and excellence throughout all deliverablesExperience leading scientific teams across complex client accounts and full product lifecycles, managing both strategic partnerships and tactical project deliveryDemonstrated ability to lead and develop high-performing teams with focus on talent retention, succession planning, and collaborative matrix workingStrong capability to interpret complex data and translate insights into strategic/scientific direction for teams and clientsIn-depth knowledge of pharmaceutical standards, compliance, and regulatory requirementsOperational expertise including KPI implementation, capacity optimisation, SOP development, resource planning, and conflict managementSelf-motivated with ability to thrive in fast-paced environments and willingness to travel regularly (typically monthly to bi-monthly) as requiredBenefits of this Role30 days of annual leaves.Statutory leaves including SSP, maternity and paternity leaves.Holistic wellness support with access to fitness club, sportive activities and eye tests.Financial security through life assurance and income protection.Retirement savings plan with employer contributions.Application ProcessBefore applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. Our selection process typically involves an initial screening by a recruiter, a technical assessment, and two to three interview rounds. For this role, the process would involve an initial screening with a recruiter, two-three rounds with the hiring manager and peers, a panel presentation, and an HR interview.Equal OpportunityOur hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic.Accelerating from AnywhereAs a remote-first organization, these are essential attributes we look for in all our candidates.Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently.Documenting work that brings everyone on the same page.Maturity to choose between synchronous and asynchronous collaboration.Effectively collaborating with colleagues across different time zones by setting dedicated hours for collaboration and keeping team members updated through your MS Teams status.About CACTUSAt Cactus Life Sciences (cactuslifesciences.com), we believe the future of medical communications lies at the intersection of science, technology, and human connection. Headquartered in Princeton, New Jersey, with teams in Switzerland, the United Kingdom, India, and Japan, we help biopharmaceutical organizations redefine scientific exchange—leveraging AI, automation, and innovation while keeping patients at the heart of everything we do.Our expertise spans medical strategy, scientific content development, and medical education across therapeutic areas and the product lifecycle. By blending scientific rigor, agile operational models, and future-ready technologies, we partner with medical affairs teams to catalyze their transformation, adapt to a changing landscape, and drive meaningful outcomes for healthcare communities worldwide.