About Lavish AliceLavish Alice is a refined ready-to-wear label where statement dressing takes centre stage. Big occasions are at the heart of everything we do; bridal showers, wedding guest dressing, Ladies Day, we’re here for those unforgettable moments. From initial sketch to final stitch, our pieces are crafted with couture inspired techniques, expert tailoring, and luxurious, artisanal fabrics. Designed to last a lifetime, our garments are heirloom-worthy investments in quiet luxury.The RoleCollaboration & Cross-Functional PartnershipCollaborate with cross-functional teams to uncover new growth opportunities and enhance our digital experience, with a strong focus on optimising the customer journeyCollaborate with marketing and graphics teams to manage key trading activities, ensuring all critical trading moments are strategically planned and flawlessly executed with a consistent campaign approach across all channels, including site & appProactively raise and address RRR requests, maintaining clear visibility and effective communicationWork closely with the Merchandising team to proactively drive forward planning for stock management and product launchesWorking with the IT team to ensure appropriate user interface and experience optimisations are madeSupport with new site setupsSite & Trading ExecutionUpdating website and app banners, building landing pages and responsible for updating images / tags / prices and statues in the PIMKeeping up to date with product descriptions and translations, ensuring all products are translated and made active on delivery of goodsFull site checks daily / weekly to ensure all collections are appropriately VM’d and products are visibleDrive business objectives by delivering impactful site presentation, curated content, and seamless execution of trading and marketing strategiesManage adhoc and admin tasks such as updating collections / tags & metafields using Shopify apps - BPE & MatrixifyReview top selling products and categories along with stock availability to ensure they are visible on the site through effective VMAnalyse any uplifts or declines from changes, including price and image changesSupport the junior team with pulling line lists for new collections and any product refreshes on siteEnsure all in stock products are active on a daily basisAnalysis & OptimisationUse analytical tools / BTA / GA to identify and implement on-site improvements, with a focus on monitoring and reporting performance on a weekly basis, particularly on mobile to drive improvements in CVR and the overall customer journeyUtilise BTA and GA to analyse KPI’s such as revenue (MoM / YoY), AOV, CVR, traffic, BR, gross profit, gross margin %, driving site improvements to maximise all KPI’sAnalyse competitors and influencers to identify opportunities for enhancing site functionality and expanding product featuresAssess the broader impact of front and back-end changes, providing the team and wider business with feedback, pressure points, and opportunities for improvementWhat's on offer?25 days of annual leave (plus bank holidays)Flexible working hours around core hours of 10-440% staff discount across Club L London and Lavish Alice productsHealthcare CashplanFree onsite gymFree snacks, drinks & treatsSocial events
Job Title
Ecommerce Executive