Department: Country ManagementReporting to: Head of UKWho we areWe’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.Who we’re looking forWe’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.Why we need youWe’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a UK Casino Manager you’ll be supporting the delivery of effective strategies to meet and exceed the company objectives & targets at a market level. This covers operational understanding of any, and all regulatory, compliance, and or, licensing information relevant to your market.What you’ll be doingAs part of your role, you will work across multiple UK brands to include Betway, Jackpot City, Hippodrome and Spin Casino. Your responsibilities will include:Strategy and PerformanceAssist in delivery of overall Casino strategy, to meet and exceed the company’s business objectives for the market.Proactively seeking out any opportunities that will help grow and benefit the business.Build relationships with casino games providers to ensure we best leverage the content, promos & features available. As part of this securing offers & exclusives and coordinating delivery of this with the rest of the UK team.Monitor and analyse KPIs to optimise activity accordingly.ReportingResponsible for generating and presenting a monthly performance review of the casino business for UK team across all brands.Undertake regular competitor reviews and product gap analysis to drive the market forwards.MarketingAssisting stakeholders to ensure acquisition and retention initiatives are optimal for market.Work with the brand marketing team to develop a relevant VI for the brands and ensure a consistent brand marketing strategy is delivered at local market level.As part of this, ensure each brand’s identity, tone of voice, etc. is consistent.Ensuring that all digital inventory and online properties are up to date and displaying the best possible content for the local market.Working with the CRM teams to ensure that each phase of the player lifecycle is optimised and covered with relevant promotional initiatives.Product, Stakeholder Management and InfluencingDeveloping close working relationships with all relevant stakeholders across the business.Providing Head of UK with local market insights to continually improve and adjust our strategy, delivery, and execution of activity.Working closely with business stakeholders, leveraging your expertise and market knowledge to influence the product development roadmaps.Specifically lead on UK gamification project.Working with internal development teams to fix issues and deliver constant improvements in the core product offering. To include but not limited to, game ordering, prioritisation of promo tools, provider onboarding, etc.Continually refreshing your knowledge of both best in industry and best in market product developments to ensure we continue to deliver best of breed products and customer experience.This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties to achieve business objectives.Essential skills you’ll bring to the tableThe necessary skills that we require for this role include:Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectivelyExperience working collaboratively in cross-functional teams, with a focus on achieving shared goalsExpertise in managing multiple projects simultaneously, with a track record of delivering on time and within scopeExceptional attention to detail, ensuring high standards of quality in all outputsAbility to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situationsPrevious experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulationsProven experience of coordinating specialist Casino teamsProven experience working in high pressured environmentSignificant experience of working with product developers, legal and compliance and marketing teamsExcellent analytical skillsAbility to conceptualise, discuss and present data, results and proposals internally and externallyDesirable skills you’ve got up your sleeveIt would be great if you also have some of the following skills:Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standardsExperience in developing and executing customer retention strategiesOur values are non-negotiablesOur culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are:AdaptabilityOwnership and accountabilityInitiating actionResilienceTeam orientationIntegrityInnovationWhat you’ll get backWe offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes:We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.Local benefits:Vitality Health CareUnum DentalLife Assurance & Income ProtectionTusker car schemeCycle to WorkRetail discountsBe part of that Superclass feeling.At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It’s all about putting your experience first and ensuring honesty and fairness in all we do.Here, your growth is supported and your contributions valued.Game on!
Job Title
Casino Manager - UK