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Location: TelfordPlease read the following job description thoroughly to ensure you are the right fit for this role before applying.Intakes: SeptemberAbout The Job Youre ConsideringJoin a team that keeps Capgemini connected and running smoothly. As part of our dynamic IT support function, youll work on projects that empower thousands of colleagues to deliver cutting-edge solutions for global clients. Were looking for problem-solvers with a passion for technology, people who thrive on helping others and making a real impact. If you have knowledge of Windows 10/11, Microsoft Office tools, Apple devices, and hardware like desktops, laptops, and printers, youre exactly who we want to hear from.This role is only available to be based in our office in Telford. As such you will need to be based within a commutable distance to your chosen office where you should expect to be in our office 5 days a week. This specific role is not available to be based in any other UK office`s, but other opportunities on our website have more flexibility on locations.Your roleProvide Desktop Support within Capgemini.Fault identification and resolution of incidents / requests within contracted SLA targetsMobile solution support (Mobile Phones and Laptops) Software and hardware installationPC ConfigurationLaptops & MacBook imagingAssisting with IT Stores tasks when requiredSupporting internal eventsCreating and maintaining support documentationWhen trained you will be expected to work on the Tech Table or Virtual Tech Table assisting end users with technical issuesOccasionally required to visit remote sites to provide IT supportYou can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.Why choose an apprenticeship with Capgemini? The apprenticeship with Baltic is a 18 month course in which you will study part time alongside your full-time role.During your first week, you will meet inspiring individuals, witness our team dynamics, and explore the stimulating projects that will influence your career. We are committed to supporting all our apprentices in developing their personal brand and exploring innovative thinking methods that will drive the solutions we deliver to our clients.Join us as an apprentice and youll have a permanent paid role with opportunities to increase your pay year-on-year alongside studying for a degree. Youll play a pinnacle part of our inclusive and fair culture, where you can thrive in a role in one of the worlds most ethical companies and freely showcase your individuality.Youll have responsibility from day one and be a part of a team where your opinions matter.Your Skills And Experience7 GCSEs including Maths, English, and Computer Science at grade 4-9 Or equivalent BTEC in a STEM subject, Maths & English Grade 4-9 equating to 7 GCSEs overallYour clearance If you are successfully offered this position, you will go through a series of pre-employmentchecks, including:identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).Your security clearance Security Check (SC) ClearanceTo be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.Get The Future You Want what does it mean for you? Shape your path You will be empowered to explore, innovate, and progress. You will benefit from Capgeminis learning for life mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.Your Wellbeing Youd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and Happy workforce a critical component for us to achieve our organisation ambitions. To help support wellbeing we have trained Mental Health Champions across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.We are a Disability Confident EmployerAt Capgemini, were working to build an inclusive environment where everyone feels able to be their whole self. Thats why were proud to showcase we are a Disability Confident Employer, under the UK Government's Disability Confident scheme. This means if you need any reasonable adjustments throughout the recruitment process, we are here to support you. As a part of our commitment to inclusive recruitment, we guarantee an interview to all candidates who:Consider themselves to have a disability, andMeet the minimum essential criteria for the role.To offer this, we require you to disclose to opt into the disability confident scheme.Why you should consider Capgemini Growing clients businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, youll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine whats possible. Its why, together, we seek out opportunities that will transform the worlds leading businesses, and its how youll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, youll build the skills you want. Youll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.About CapgeminiCapgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. xjdpvnf The Group reported 2024 global revenues of 22.1 billion.Get The Future You Want |