Job Title

A Luxury, Multi-Award-Winning Salon in the heart of Londons West End are seeking a highly competent Salon Manager to uphold 5 Star standards and to ensure that every customers journey is seamless and memorable.Benefits£37,000 per annum10% commission on retail sales Friendly and supportive teamCompany PensionClosed SundaysResponsibilitiesRunning all aspects of the salon including Front-of-house / Reception / Operations Ensuring all clients are treated as VIPs with the utmost care and respectManaging Front of House, reception, stylists, beauty experts and junior staffLiaising with stylists and beauty experts to ensure that the diary is always accurateSupervising front-of-house team to ensure continuous first class customer serviceDealing with e-mail and telephone enquiriesPossess excellent product knowledge to upgrade client services and maximise salesLiaising with suppliers, ensuring any special deals are utilisedMaintaining stock levels and stock orders, minimising wastageEnsuring the salon is kept immaculately clean and tidy at all timesCashing up daily takings / banking when the Receptionist is offDealing with any salon maintenance requirementsDealing with all health & safety aspects within the salonReporting back to Directors with any staff issuesHoursRota 1: Mon (9-7), Tue (8-7), Wed (11-8), Thu (11-8)Rota 2: Mon (9-7), Tue (8-7), Fri (11-8), Sat (8-7) RequirementsAt least 5 years experience held as a Senior Salon Receptionist or Salon ManagerOutstanding communication and organisational skills, demonstrating integrity A positive team player with the ability to manage and supervise staffFamiliar with software systems and spreadsheetsPro-active, able to multi-task and work well under pressureTPBN1_UKTJ