Job Title

Were exclusively recruiting a Fuel Coordinator for a growing manufacturing business in the Malton area, working on-site in their Fuel Office. This is a full-time role where youll be central to a busy, fast-moving customer operation.Youll join a supportive, service-led team within a well-established manufacturing business. Theyre proud of their reputation for reliability, responsiveness, and long-term customer relationships.Continued growth and high seasonal demand mean theyre strengthening the Fuel Office team with someone who thrives in a fast-paced environment and enjoys taking ownership of the role.What the Fuel Coordinator job involvesHandling inbound calls and emails, owning customer queries and resolving issues quickly and professionallyCreating quotes, negotiating fuel prices, processing orders, and taking payments accurately and efficientlyKeeping customers updated, building strong relationships, and managing expectations during peak periodsInvestigating problems, identifying solutions, and following through to resolution; escalating appropriatelyWorking closely with and supporting the department manager to maintain service levels and improve processesSkills requiredExperience in customer service / order processing (Manufacturing, Engineering, Logistics, or similar fast-paced setting is ideal)Calm, solutions-focused approach with confidence handling difficult conversationsStrong communication and relationship-building skills with a positive, can-do attitudeSound IT skills: confident with Excel, Outlook, and Word; quick to learn internal systemsHigh attention to detail, accurate data entry, and effective workload prioritisationA team player who takes ownership and delivers under pressureOther informationFull-time: MondayFriday, 8:30am5:00pm100% office-based with car parking availableOwn transport essential due to locationThis vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency.Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role.KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website where you will find all the information you need to know about how we will use and process your personal data.You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information. TPBN1_UKTJ