Job Title

Mortimer Surveyors is expanding and seeking an experienced, motivated Senior Property Manager to lead our Property Management Department in Southgate. This senior role oversees a mixed residential and commercial portfolio and includes direct management of one team member within the department.About the RoleAs a Senior Property Manager, you will oversee the full operational management of multiple properties, ensuring compliance, efficiency, and exceptional service delivery. You will act as the main point of escalation for complex issues while providing leadership and support to your team member.Key ResponsibilitiesOversee daily operations of multiple residential and commercial propertiesEnsure all properties comply with company policies and legal regulationsCoordinate maintenance and repair work, liaising with contractors for timely completionManage, supervise, and mentor one member of staffManage all move-ins, move-outs, tenancy progressions, and renewalsProcess check-out reports, determining deductions for damages, dilapidations, and communal chargesManage tenant relations, handling enquiries and resolving issues promptlyConduct viewings when requiredPrepare and manage rent collection and financial reporting using Alto or similar softwareMaintain accurate records through consistent data entry and documentationHandle phone enquiries professionally with excellent phone etiquetteAbout You5+ years of property management experience (preferred)Experience with both residential and commercial portfolios (highly desirable)MARLA qualified (highly desirable)Strong understanding of lettings legislation and complianceExcellent communication, organisational, and problem-solving skillsConfident decision-maker able to work independently and lead a departmentFull UK driving licence and your own vehicle requiredCar allowance availableWhy Work With Us?Competitive salary reflective of senior responsibilityCar allowanceLeadership role with scope to shape and grow the departmentSupportive office environment and strong local reputationThis role is ideal for a dedicated professional eager to contribute to a dynamic property management team. The successful candidate will possess a proactive attitude, excellent organisational skills, and a passion for delivering outstanding service.TPBN1_UKTJ