Job Title

Care CoordinatorSalary: £24,000£26,000 (DOE)Hours: 37.5 hours per week (flexible, including evenings & weekends)Contract: PermanentLocation: Office-basedUttlesfordRecruiting on behalf of a respected home-care organisationAbout the RoleWe are working on behalf of a well-established, high-quality home-care provider in Essex who are seeking an organised, proactive, and compassionate Care Coordinator to join their growing team.This is an excellent opportunity for someone with strong care-sector experience who is ready to step into a pivotal coordination and leadership role supporting both staff and service users.As a Care Coordinator, youll play a crucial part in ensuring that individuals receiving care experience dignity, independence, and consistency throughout their support. You will work closely with the Registered Manager to deliver a well-structured, compliant and person-centred service.Key ResponsibilitiesCare & Service QualityCoordinate high-quality home-care packages that meet regulatory requirements and company standards. Assess needs, develop personalised care & support plans, and ensure risk assessments remain current. Maintain accurate digital records and ensure documentation meets CQC expectations. Manage new referrals, accept care packages, and support with fee discussions when required. Investigate complaints, implement corrective actions, and share learning with the wider team. Contribute to delivering care when necessary and participate in the out-of-hours on-call rota. Staff Support & LeadershipProvide supervision, support, and appraisal for care staff. Create staff rotas via the organisations scheduling software. Monitor performance, sickness, annual leave and competence assessments. Work alongside the recruitment team to manage staffing needs and attend relevant industry workshops. Lead and participate in staff meetings, audits, and performance monitoring activities. Compliance & Professional ConductEnsure the service meets the requirements of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014. Keep up-to-date with CQC legislation and changes. Promote safeguarding, equality, and safe working practices. Support operational and strategic goals as set by the management team. Candidate RequirementsEssential:Level 3 (or above) Diploma in Health & Social Care. Minimum 2 years experience in a care/support worker role. At least 1 years experience in a managerial, supervisory or coordinator role within a care setting. Strong organisational skills with the ability to multitask and work under pressure. Excellent communication skillsboth written and verbal. Confident IT user (Microsoft Office, digital records). Strong people-management ability with a calm, professional approach. Full UK driving licence and access to own vehicle (business insurance required). Flexibility to meet service needs, including evenings/weekends and on-call duties. Whats on OfferCompetitive salary with guaranteed contracted hours28 days annual leave including bank holidaysWorkplace pension schemePaid mileage and travel timeFree training, mentoring and developmentOpportunities to complete Level 5 Health & Social Care qualificationsCareer progression within a supportive management teamAccess to a staff wellbeing hubIT equipment provided to support your roleWho Were Looking ForYou will be someone who:Is confident, motivated, and committed to delivering outstanding care.Enjoys a fast-paced environment where no two days are the same.Can lead, support and inspire a dispersed care team.Shows excellent problem-solving ability and communicates well with professionals, families, and service users.Can work autonomously while being a strong team player. TPBN1_UKTJ