Job Title: Ticketing Executive Location: Manchester (Hybrid Working Available) Salary: Competitive + Benefits Industry: Luxury Travel & Tour Operations Are you a detail-oriented Ticketing Executive or Airline Consolidator with a passion for travel? Join a prestigious, growing luxury tour operator based in Manchester and take your career to the next level. If you're seeking an exciting opportunity in a fast-paced, customer-focused environment, this role is for you! My client offers hybrid working, a supportive team culture, and the chance to make a real impact. What You'll Be Doing as a Ticketing Executive: Customer Service Excellence: Handle inbound calls and provide a high level of service to our clients, ensuring their travel needs are met with precision and care. Ticketing & Documentation: Issue travel documents accurately and within tight deadlines, ensuring a seamless process for our customers. Ticketing Operations: Manage ticketing queues, handle reissues, make necessary changes, and process refunds with efficiency and accuracy. Compliance & Verification: Ensure all documentation is verified and compliant with industry regulations, keeping everything on track and error-free. Systems Management: Utilise industry-standard systems such as Aviate, Lime, Virgin, and Faremine to process bookings and maintain data integrity. Team Support: Assist with any additional duties as needed to contribute to the team's success, with a flexible approach to help wherever required. What We're Looking For from a Ticketing Executive: Proven Experience: Previous experience in a ticketing or consolidator role is a must, with a strong background in the airline or travel industry. GDS Expertise: Proficiency in Global Distribution Systems (GDS), preferably Amadeus, and a good understanding of the processes involved. Attention to Detail: The ability to manage multiple tasks simultaneously while maintaining high standards of accuracy. Communication Skills: A professional, friendly, and customer-first attitude, with strong communication skills to engage with clients and colleagues alike. Ability to Thrive Under Pressure: A resilient mindset, with the ability to manage deadlines and resolve issues swiftly in a fast-paced setting. What's in it for You? Generous Time Off: 25 days holiday + public holidays for a healthy work-life balance. Attractive Salary Package: Competitive pay that reflects your skills and experience. Exclusive Travel Perks: Access to incredible staff travel discounts and FAM trips. On-Site Parking: Convenience and peace of mind with parking available. Comprehensive Benefits: Access to a wide range of employee benefits, including health and wellbeing programs. Ready for your next move? If you're an experienced ticketing professional looking to bring your expertise to a dynamic, luxury travel brand, we want to hear from you. Apply today and become part of a team that values excellence, collaboration, and innovation! Click the link or send your CV to or call Nichol on 0161 9236120 for more info. Please only UK based applicants TPBN1_UKTJ
Job Title
Ticketing Executive