Job Title

How would you like to get paid for five days, but only work four?At Outcomes First Group, we believe in better work/life balance and were putting wellbeing first.Thats why were proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.Many of our schools have already introduced the 4DWW and others are preparing to roll it out as soon as they reach full staffing. So, whether its already in place or just around the corner, nows the perfect time to join #teamOFG.Job Title: Family Liaison Officer (FLO) / Attendance SupportLocation: Bricklehurst Manor School, Stonegate, East Sussex, TN5 7ELSalary: Up to 31,500.00 per annum dependent on experience (not pro rata)Hours: 37.5 hours per week | Monday to Friday | 8:00 am 4:00 pm (including one 5:00 pm finish)Contract: Permanent, Term Time OnlyStart: February 2026UK applicants only this role does not offer sponsorshipAt Bricklehurst Manor School, we believe that strong relationships between school and home are key to every childs success. Were looking for a passionate, proactive, and empathetic Family Liaison Officer / Attendance Support professional to join our friendly, dedicated team and make a lasting impact in our thriving school community.This is a truly rewarding role where youll help families overcome challenges, support children to flourish, and ensure every pupil is fully engaged and thriving in their education.About the RoleAs our Family Liaison Officer, youll be the vital link between home and school offering practical guidance, emotional support, and advocacy for families who may be facing challenges.Youll work collaboratively with pupils, staff, and external agencies to ensure every child feels safe, supported, and ready to achieve their full potential. This is more than a job its a chance to make a genuine difference in the lives of our pupils and families every single day.Your Key ResponsibilitiesBuild trusted relationships with families to promote positive engagement with Bricklehurst Manor SchoolAct as the main point of contact for families needing advice, guidance, or supportIdentify and address barriers affecting attendance and wellbeing, creating tailored plans of actionLiaise professionally with external agencies such as Social Care, NSPCC, Early Intervention Teams, Police, Housing, and Health ServicesCarry out home visits when required and maintain regular communication with familiesAttend and contribute to multi-agency meetings, ensuring coordinated and effective support for pupilsSupport senior leaders in identifying and addressing attendance concerns or patterns of absenceMonitor and review pupil progress, attendance, and wellbeing data to inform interventionsAct as Deputy Designated Safeguarding Lead (DDSL), keeping safeguarding knowledge and training currentMaintain accurate and confidential records, including case studies, reports, and referralsWho Were Looking ForWere seeking a compassionate, confident communicator who thrives on helping others and building strong, positive relationships. Youll be someone who genuinely cares about making a difference not just for pupils, but for their families and the wider school community too.You will bring:GCSEs (or equivalent) in English and MathsExperience supporting children, young people, or families in a school or community settingA strong understanding of safeguarding, confidentiality, and child protection proceduresThe ability to work collaboratively with teachers, families, and multi-agency professionalsExcellent organisational and communication skills with a calm, empathetic approachA proactive, solution-focused mindset and a genuine passion for helping children succeedAt Bricklehurst Manor, youll be part of a close-knit, forward-thinking team that values creativity, wellbeing, and collaboration. This isnt just a teaching job its a chance to help build something extraordinary from the ground up.About the SchoolBricklehurst Manor School is a brand-new, co-educational SEMH school located in Wadhurst, East Sussex, for pupils aged 1116. The school will cater for up to 60 pupils with Social, Emotional and Mental Health (SEMH) needs and associated additional needs.This is a unique opportunity to join the school at its inception, helping to shape the culture, ethos, and learning environment. With small class sizes and a strong focus on personalised support, Bricklehurst Manor School provides a nurturing, inclusive setting where every pupil can build confidence, resilience, and achieve their full potential.We are part of Acorn Educationand can offer plenty of challenges along with a wide range of opportunities to develop your career. Acorn Education is the UKs leading provider of specialist education for children and young people with special educational needs. As part of Outcomes First Group, we are leading our sector in creating and delivering innovative approaches that achieve measurable outcomes for those in our care.We are really proud to say that in 2024, Outcomes First Group were officially certified as a Great Place to Work for the fifth year running.Why join Acorn Education?We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so youll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.BenefitsYour health and wellbeing are important to us, so youll get an exceptional reward package including:Life AssurancePension scheme with options to increase your contributionsYour Wellbeing Matters access to a wide range of first-class mental health support services and physical health checksAnd a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package thats right for you, including:A wide range of health, wellbeing, and insurance benefits100s of discount options valid in the UK and abroadCycle to Work SchemesElectric Car Purchase SchemeCritical illness coverFamily Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Youll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefitOutcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.#1