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Job Title


Liaison Officer


Company : Homeless Action Resource Project (HARP)


Location : Southend-on-Sea, England


Created : 2025-12-17


Job Type : Full Time


Job Description

PRS Liaison Worker Are you passionate about supporting people out of homelessness? We are looking for people who bring a range of skills to the organisation to help us meet our mission. HARP is Southend-on-Seas leading homelessness charity and every year we work with around 1,000 local people to help them overcome or avoid homelessness. It is an exciting time to be joining HARP. The organisation has undergone significant change and growth over the past twelve months and we have ambitious plans for the future which will continue to transform lives. About The Role Thisis a unique chance to shape a brand-new approach to landlord engagement, tenancysustainmentand personalised supporthelping people take the next step in their housing journey. As aPRSLiaisonWorker, you will: Build andmaintainstrong relationships with PRS landlords,SEALand housing partners Promote HARPs Landlord Assurance Package to increase access to safe, affordable homes Match residents to suitable properties using clear tenancy-readiness criteria Support residents throughout viewings, move-in, and theearly stagesof their tenancy Provide up to 12 months of light-touch tenancy sustainment support Step in early to resolve issueshelping prevent tenancy breakdown Work closely with multi-agency partners including Southend City Council and Greater Change Collect data and insights to support evaluation of this innovative pilot You will play a key part in reducing homelessness, improving housing outcomes and strengthening relationships within Southends private rented sector. Werelooking for someone who is: Great at building relationships and engaging confidently with landlords Experienced in housing, lettings, or homelessness support (or similar people-focused roles) Skilled at problem solving, negotiating, and responding quickly toemergingissues Knowledgeable about tenancy rights, affordability, and barriers facing people moving on from homelessness Compassionate, professional, and committed to trauma-informed, person-centred practice Organised, resilient, and able to manage a varied workload across multiple properties Ifyourepassionate about improving housing outcomes and want to help shape a new way of working,wedlove to hear from you. HARP's equity statement At HARP, we are committed to fostering a workplace that reflects the diversity of the communities we serve and where every employee feels valued, respected, and empowered. We believe that equity is essential to creating an inclusive environment where all individuals, regardless of their race, ethnicity, gender identity, sexual orientation, age, disability, socioeconomic background, or other characteristics, have access to equal opportunities for employment, advancement, and success. We are dedicated to ensuring that our hiring, promotion, and compensation practices are fair, transparent, and free from bias. We actively seek to identify and eliminate barriers to employment and professional growth for underrepresented groups, and we embrace diverse perspectives as a source of strength, innovation, and growth. Our commitment to equity means that we provide ongoing training and support to ensure that all employees can thrive in their roles and contribute meaningfully to our mission. We continually assess our policies, programs, and culture to ensure we are meeting the needs of all our staff and fostering an environment of trust, collaboration, and accountability. By embedding equity in our workplace, we aim to create a culture where differences are not just respected but celebrated, and where everyone has the opportunity to achieve their full potential. We believe that when everyone has an equal chance to succeed, we all benefit. How to apply Youll need to confirm your right to work, fill out your contact details, attach your CV and Covering letter and fill our a short equality, diversity and inclusion questionnaire. TPBN1_UKTJ