About Vintage ThreadsVintage Threads is the UK’s leading pre loved premium retailer with two stores in London and a concession in Selfridges. We celebrate style, community and the culture around vintage fashion. Our Soho store is at the heart of that energy and we are looking for an Assistant Manager who can help us grow our community and deliver an unforgettable in store experience.The RoleWe are looking for an Assistant Manager who lives and breathes people. Someone who enjoys building relationships, remembers names and stories, and makes regulars feel like part of the family. This role is all about clientelling, community building and helping our Soho store reach its full potential.You will work closely with the Store Manager and the Head Office team to deliver strong daily performance and create a space that feels warm, inclusive and full of culture. You will also support with in store events, styling moments and exciting community initiatives.Key ResponsibilitiesClientelling and CommunityBuild strong relationships with customers and turn new faces into regularsCreate personalised outreach plans for top clients and high potential customersMaintain a client book with meaningful notes, preferences and follow up plansSupport the development of our Soho community with consistent presence on the shop floorLead styling sessions and one to one appointments when requiredStore PerformanceSupport the Store Manager with driving daily and weekly sales targetsLead the team in delivering exceptional customer experienceTrack store performance with a focus on conversion, average transaction and key product categoriesSupport with staff training and coaching sessionsMaintain store standards to the highest levelEvents and ActivationAssist with planning and hosting in store events, workshops and community momentsPartner with the VT Rework studio when needed for custom or creative activationsWork with the social and marketing teams around event contentHelp coordinate guest lists, invitations and follow up messagesOperationsSupport with opening and closing the storeAssist with stock management, replenishment and product placementEnsure all operational processes are followedSupport the Store Manager with creating weekly rotas and floor plansAbout YouYou love people and naturally build trust and rapportYou have experience in premium retail or a strong background in customer experienceYou are confident styling customers and offering product knowledgeYou enjoy organising events and bringing people togetherYou are proactive, energetic and able to motivate a teamYou care about community and want to help shape the identity of our Soho storeWhy Vintage ThreadsBe part of an exciting and fast moving brandHelp define the next chapter of our Soho communityGrowth opportunities as we expand in the UK and EuropeWork with a passionate team who love what they do
Job Title
Assistant Store Manager