Job Title

The Inbound/Outbound Supervisor plays a key role in the daily operations of our Distribution Centre, managing both inbound (receiving) and outbound (dispatch) activities. This hands-on role is responsible for ensuring that stock is received and shipped accurately, efficiently, and in accordance with safety and food quality standards.You will be responsible for supervising and supporting a team of warehouse operatives, monitoring performance, and ensuring that daily targets and KPIs are met. As a frontline leader, you'll foster a positive and productive work environment, identify areas for improvement, and help implement operational best practices.What You Will Be DoingLead and supervise a team of colleagues to ensure shift KPIs are delivered in full and on time.Oversee inbound receipt of goods and outbound dispatch of orders, ensuring timely, accurate, and safe handling of stock.Develop, coach, and support team members to reach their full potential, recognising and nurturing high performers.Continuously assess and improve operational processes, collaborating with other departments to deliver efficiencies and innovations.Ensure all incoming and outgoing stock meets food safety and quality standards through inspections and audits.Respond to operational queries, supporting colleagues and liaising with HR and Training teams where appropriate.Maintain accurate operational records, including digital logs, food safety data, and shift reports.Promptly report and escalate incidents or hazards to the Distribution Manager.Drive compliance with SOPs, audit readiness, and adherence to standards (e.g., BRCGS, ISO).Who You AreSupervisory / People Leadership experience in warehouse/distributionKnowledge of distribution and quality control, and H&S standardsAble to engage and communicate clearly across all levelsAnalytical and practical, with strong attention to detailOrganised, deadline-focused, able to prioritise under pressureDemonstrates and drives our values in all interactionsBuilds a high-performing team culture with motivation and structureHighly organised and proactiveResults-oriented with a hands-on mindsetCalm under pressure and solution-focusedCommitted to high standards of performance and conductWhat You Will Get In Return70% off HelloFresh or Green Chef boxesCompany pension schemeGym membershipBupa private medical insurance (including dental & family cover options)Electric vehicle schemeMental health first aiders and an employee assistance programmeNursery support schemeCycle to work schemeGroup Life AssuranceLocation: The Windmill, Spondon (Derby)Hybrid Working PolicyWe offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.