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Job Reference: CAR/SEQ/JULY25Salary: Competitive, dependent on experienceWorking Hours: Full-timeContract type: PermanentLocation: Office based at our Carallon Offices in Gunnersbury, London, W4 About UsCarallon is a product research and development company creating industry-leading award-winning products with a clear focus on quality and reliability. Based in London, we specialise in industrial hardware, software design, quality assurance and manufacturing for the entertainment industry, encompassing lighting control, LED video processing and motion control.We are wholly employee-owned, and a certified B Corp. Working with us means working within a culture that values innovation, quality, supportiveness and flexibility.Projects our team manufactures and develops for include:the Pharos Architectural Control range of lighting control products, used in theme parks and architectural installations worldwidethe Martin Professional P3 LED Video Wall processorsthe industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and televisionWe divide our time between contracting work and developing our own products in-house for distribution to a huge international client base. Job SummaryAs a Supplier Quality Engineer, you will play a pivotal role in improving supplier performance and ensuring quality standards are met across the Carallon supply chain. Based in London, you will act as a specialist in supplier quality and development of processes, supporting Carallon’s operations and manufacturing teams leading improvement initiatives. You will contribute to the continuous advancement of Carallon’s Supplier Quality Management System and play a critical part in driving long-term supply chain success.This role includes occasional travel and offers a unique opportunity to collaborate across engineering, procurement, and manufacturing disciplines.Key ResponsibilitiesDrive, execute and coordinate supplier quality activities within the supply chainResponsible to coordinate Supplier Quality Non-Conformities liaising with Suppliers, Manufacturing and Purchasing DepartmentsWork with suppliers to ensure effective Non-Conformities resolutions using Problem Solving Techniques including 8D reports, Root Cause Analysis (5Why), Containment and Corrective ActionsReview Supplier 8D reports to ensure satisfactory complianceContribute to create and maintain a Supplier Audit Programme including Suppliers’ System, Process and Product Audits (FAI) and Supplier Visits, working with the Business QA Manager, Purchasing Management and the Manufacturing ManagementConduct Supplier Audits whenever required, mainly process and product auditsGenerate audit reports and supplier visit reportsAssist with inspection process of new parts, engineering change and defective components, including physical inspectionsContribute to develop and manage Supplier KPIs and Scorecards to monitor Suppliers Performance, in conjunction with Business QA and Purchasing ManagementContribute to supplier quality data management and creation of supplier reporting for the SLT and for Quality Management ReviewsDevelop supplier capabilities using tools like Process FMEA and Process Control Plans to prevent Supplier Non-Conformities and to reduce defectsBuild strong relationships with internal stakeholders and support suppliers to deliver high quality parts and to further develop Quality Management System’s processesSupport the new supplier selection process reviewing Supplier Self-Assessment Forms when requiredParticipate in engineering change processesManage supplier-raised changes, deviations, and escalationsReport on purchased items Conflict Minerals, RoHS and REACH statusEssential Qualifications and SkillsKnowledge of product and process manufacturing, electronic and mechanical engineering and quality systems, assurance and controls requirementsAt least 5 years of experience working in a regulated industry within a quality/manufacturing/engineering roleTechnically qualified in a suitable disciplineDemonstrated success in driving supplier quality improvements using best practice toolsDesirable Qualifications and SkillsKnowledge of 6 Sigma methodologies including TQM, Lean techniques and Problem-Solving toolsEngineering/technical degree or equivalentInternal Auditor Qualification for ISO 9001:2015Good working knowledge of ISO 9001:2015 requirementsWell-developed IT skills, proficient in using MS Word, Excel, PowerPoint, Visio, SharePointFamiliarity with quality documentation and systemsExperience working in matrix organisations across teamsAbility to work independently, good attention to detailsProactive approach to work and to problem solvingAbility to interpret mechanical drawings and GD&T, electronics schematics and technical requirementsExperience of suppliers’ development and of implementing new processes