Job Title

Retail Manager – Luxury Fine Jewellery | Hatton GardenSalary up to £50,000 basic + Bonus. A leading fine-jewellery house in Hatton Garden is seeking a talented Retail Manager to oversee the daily operations of its boutiques and elevate the client experience. This is an exciting opportunity for a dynamic leader who thrives in a luxury environment and is passionate about high-quality craftsmanship, client relationships, and commercial excellence. What You’ll Do • Lead the boutiques' daily operations, ensuring a seamless, personalised, and memorable experience for every client. • Inspire, coach, and develop a high-performing sales team to exceed targets and uphold exceptional service standards. • Drive commercial performance through strong clienteling, sales strategy, and data-led analysis of KPIs. • Maintain impeccable operational standards across stock control, workshop orders, CRM usage, and showroom presentation. • Partner closely with the Head of Sales on sales initiatives, team development, and client outreach strategies. • Oversee bespoke and high-value client journeys, ensuring each interaction reflects the brand’s values and commitment to quality. About You • Experienced retail leader with a background in fine jewellery - diamonds and lab grown diamonds in particular. • Passionate about delivering exceptional service and building lasting client relationships. • Strong commercial awareness with the ability to analyse performance, identify opportunities, and drive results. • Organised, polished, and confident managing both operational and client-facing responsibilities. • Inspirational team leader with excellent communication skills and a collaborative mindset.If you are a driven retail leader who excels in luxury environments and wants to grow within a respected fine-jewellery business, we’d love to hear from you.Due to a high response, we can only contact shortlisted candidates that fit the criteria above.360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!