Job Title

Role SummaryWe’re looking for an experienced, detail-oriented professional to manage the full order-to-delivery process in a fast-paced, international B2B environment. This role works closely with customers and the sales team and plays a critical part in delivering outstanding service while coordinating with logistics, warehouse, and finance teams.Based in Swindon, at our distribution centre, regular travel to London is required. (approximately 1 day a month) What you'll doProcess and manage all customer and distributor orders accurately and on timeMaintain customer data and pricing within ERP/CRM systemsIssue order confirmations and provide regular order and delivery updatesManage end-to-end wholesale distribution, including shipping schedules, customs, and dutiesLiaise with warehouse and logistics teams to optimise deliveries and costsOversee invoicing and follow up on outstanding accountsProvide pre- and post-sales support for wholesale and B2B customersPrepare weekly sales and shipping reports and support the sales team as requiredWhat you'll bring5+ years’ experience in Sales Administration, Operations, or International Logistics (B2B preferred)Strong knowledge of international shipping, customs, and documentationExperience using ERP/CRM systems; and Microsoft Office skillsExcellent organisational skills with strong attention to detailAbility to manage multiple priorities and meet tight deadlinesSuperior customer service ethicStrong written and verbal communication