Job Title

We are the company that brings a smile to children's faces. Our mission is to put a smile on 8 billion faces and we are led by our purpose to provide carefree moments to children all around the world. With our iconic Capri-Sun brand, we aim to be the best tasting, sustainable, no.1 kids' drink.We are the ideal employer for thirsty people, who think in solutions, enjoy shaping a love brand and want to grow with us.We are looking for a Customer Business Manager - Grocery to join our sales team in London (W1W 6QE).This is a home based role with one day per week (or when required) in the London office.SCOPE OF THE ROLEThis CBM role offers the opportunity to manage a diverse set of Grocery customers in a very established and strategically important area of the GB business. You will have full P&L responsibility for your customers and support the development of the long-term strategy with the Head of Sales.Key AccountabilitiesYou are the first point of contact for your customers, lead all negotiations and escalate where necessaryYou take P&L responsibility for delivering customer volume, NOS, Gross Margin vs. the agreed Annual Plan (AP) You support the development of the revenue growth management and pack price architecture of your channel in conjunction with your peers and head of salesYou will be responsible for building a stakeholder map and influencing the relevant stakeholders at your customers to ensure best in class visibility, promotions, brand activations and listings of the Capri-Sun brand You are responsible for negotiating and delivering the joint business plans (JBPs) with your customersYou are responsible for cost planning and cost notifications regarding projects and activities of your customers You are responsible for forecast accuracy vs. the agreed AP target - Leading the monthly forecast and P&L review process for your customers. Recommending course corrections where necessary You manage the trade spend budget with your customers vs. the agreed AP targets You analyse and evaluate both trade spend and promotional investment effectiveness, presenting findings and making recommendations on what works and does not workYOUR PROFILEStrong understanding of the GB retail, discounter and E-commerce landscape along with a minimum of 3 years’ experience working within these channelsMinimum 2 to 3 years of working as a National Account Manager, Customer Business Manager or equivalent in FMCG in GBYou display ownership mentality with an assigned group of customers, delivering results 'seeking new opportunitiesYou will be collaborating with internal stakeholders and with external senior buyers regularly. Hence emotional intelligence and understanding the importance of strong cross-functional collaboration is key to success in this roleYou are a natural problem solver and possess strong organisational skillsYou demonstrate a sense of urgency yet remain calm under pressureYou are resilient 'self-motivated to see projects through to completionYou are a British citizen or have the right to work in the UK and are willing to come to the London office one day per week or as requiredWhat Can You ExpectCompetitive base salaryBenefits package including pension scheme, life insurance, health insurance, 25 days of annual leaveA commitment to our sustainability: our ambition is to be the most sustainable kids drink in the worldWorking for the biggest kids drink brand worldwide, being available in 120 marketsA fast paced company, with an excellent leadership team and high growth ambitionsFlat hierarchies and lots of opportunity to take leadership