Job Title

Are you ready to lead operations at one of the UK’s most iconic sporting venues? We’re looking for a Catering Operations Director to oversee all food and beverage services at Principality Stadium in Cardiff, Wales, delivering exceptional experiences for fans and guests while driving innovation and operational excellence.As a senior leader, you’ll take full ownership of our newest S&E contract, overseeing and leading the mobilisation, operational strategy and performance. From pre-opening planning to event-day delivery, you’ll ensure every aspect of our retail and hospitality offering meets the highest standards. Leading a team of key stakeholders, working closely with the Culinary, Finance, HR, Retail, Hospitality and Sales teams, you’ll create an efficient, guest-focused operation that sets new benchmarks in stadium hospitality.Your day:Drive mobilisation projects, including recruitment, training and system implementationLead large-scale F&B operations across GA, bars and premium hospitalityChampion innovation in menus, technology and service models to enhance guest experienceEnsure compliance with health, safety and food standards across all outletsOwn the operational P&L, optimising resources and delivering strong financial resultsBuild and inspire high-performing teams, embedding a culture of excellence and accountabilitySupport an extensive capital investment plan that drives improved service and financial resultsYou’ll bring:Extensive experience managing high-volume wet-led operations in stadiums or major venuesProven success in delivering fast, efficient service for large crowds (20,000–80,000+)Strong leadership skills with the ability to manage complex matchday operationsExpertise in GA food concepts, premium hospitality and operational innovationCommercial acumen with a track record of driving profitability and guest satisfactionHands-on, decisive leader who thrives under pressure and inspires teamsBenefits:Competitive salaryGenerous annual leave that increases in line with serviceHoliday purchase schemePension scheme and life assuranceBenefits app: discounts, online GP, mental health support and our EAPIf you already work for Aramark, you must notify your line manager before submitting your application.As a proud Disability Confident employer, we encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.Our recruitment process is accessible and reasonable adjustments are available. If you require accommodations or have questions, please email applications will be treated in the strictest confidence.