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hackajob is collaborating with Made Tech to connect them with exceptional tech professionals for this role.About The RoleBusiness analysts help teams deliver products and services that bring value to their users through:Identifying, exploring, and analysing business problems and objectives, and user needsUnderstanding the public sector domain, people, organisation, processes and technologyIdentifying areas for improvement and exploring feasibility of optionsUnderstanding any business and policy constraints that need to be considered, and assess the implicationsKey ResponsibilitiesDelivery of good public services for users with clients, shown through relevant measures, for example, data, metrics, KPIs or the passing of service standardsPersonal performance aligned with DDaT and grade, evidenced through peer feedbackSkills, Knowledge and ExpertiseBusiness analysisApply structured approaches to complex problems and opportunitiesAnalyse business goals, functions, and objectives to support definition of requirementsConduct options analysis and feasibility studiesEnsure proposed solutions meet business requirements and user needsBusiness modellingUnderstand the impact of potential changes and how business processes, systems, data, roles and responsibilities interactAnalyse, design and prioritise business changes to improve business operations and servicesBusiness process improvementSupport the implementation of proposed business improvementsBusiness process testingAnalyse and evaluate information with minimal supervision to support the design, execution and assessment of business process tests and usability evaluations within a projectMethods and toolsSelect and use the most appropriate tools and techniques to support the planning, analysis, development, testing, implementation and improvement of systems and services within a projectRequirements Definition And ManagementIdentify, analyse, challenge and validate business and user requirementsUse appropriate requirements management life cycle methods to complete tasks and outputs related to the projectStakeholder managementTailor communication to stakeholders' needs and work with them to build relationships while meeting user needsBuild and reach consensus with stakeholdersWork to improve stakeholder relationships using evidence to explain decisionsSystems analysisIdentify and analyse IT system capabilitiesDevelop models and system requirements for bespoke IT systems or software packages, with minimal supervisionTestingIdentify business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionalityReview prototypes, tests plans and tests outcome reportingUser Experience AnalysisApply basic techniques to analyse, validate and prioritise user experience needsPresent findings in an accessible and easy to understand way to support data-informed decision making, based on user researchBenefitsTake a look at the Benefits & Perks section of the Made Tech Handbook to see what we can offer you.Here are some of our most popular benefits listed below:30 days Holiday - we offer 30 days of paid annual leave plus bank holidaysFlexible Working Hours - we are flexible with what hours you workFlexible Parental Leave - we offer flexible parental leave optionsRemote Working - we offer part time remote working for all our staffPaid counseling - we offer paid counseling as well as financial and legal adviceIf successful, you will be required to undertake an SC clearanceAbout Made TechMade Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services.Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support.All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy.We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.