Job Title

We are looking for someone to join our Warwickshire Direct Payments team. You will be instrumental in providing advice and information to individuals with disabilities who live independently. This is a varied role that is based in the office/home and will involve travel throughout the community in the Warwickshire area. Location: Hybrid working, office address: Penderels Trust, Resource House, 1A Brandon Lane, Coventry, CV3 3GU Salary: 26,378 per annum / 11,407 pro rata Hours: 16 hours per week Days & Times: To be discussed with successful applicant. Closing date: 9 th January 2025 Interviews: Interviews will take place face to face or via video conferencing software . Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders) The Role Your main duties will include: Advising individuals on all aspects of their care packages, including financial aspects Supporting clients with their direct payment account including calculations and monitoring of funds. Managing your own caseload Supporting individuals with the recruitment and ongoing management of care staff Providing accurate information in a clear and concise format that meets the individual's needs Recording and maintaining accurate records and providing reports as required Organising and attending meetings/reviews with individuals, colleagues and local authority staff Skills, Experience and Qualifications We are looking for someone with the following attributes: Experience of providing information or advice to others or within a customer service environment The ability to communicate clearly, both verbally and in writing, adapting your style to suit the audience The ability to manage diary and workload effectively The ability to produce letters and other documents to a high standard The ability to input and maintain accurate data records The ability to work as part of a team and on own initiative The ability to work flexibly and to deadlines Current driving licence and unrestricted use of vehicle Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook) Hold minimum GCSE Grade '4' or equivalent in English and Maths This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment. Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification. TPBN1_UKTJ