Job Title

Job Description Key Duties - Supervise day-to-day retail operations and support the Store Manager to meet sales targets. - Lead and support staff on shift (task allocation, shift cover, basic training). - Deliver high customer service standards and handle customer queries/complaints. - Ensure shelves are stocked, faced up, rotated (FIFO), and promotions/prices are correct. - Assist with ordering/replenishment and receiving deliveries; report shortages/damages. - Oversee till operations, cash handling, refunds/voids, and end-of-day cash-up (as required). - Maintain cleanliness, merchandising standards, and safe working practices. - Support stock control (stock counts, waste/shrinkage prevention, reporting incidents). - Ensure compliance with age-restricted sales and relevant retail policies. Skills & Requirements - Retail grocery experience preferred; supervisory/shift-lead experience desirable. - Strong communication, leadership, and problem-solving skills. - Good attention to detail (cash, pricing, stock). - Flexible to work shifts including weekends; able to undertake manual handling.