Client Services Team Leader Unique opportunity to provide first-class support within a top UK Law Firm. This role is to provide and maintain a great service to Visitors, Partners and staff within a busy City law firm, maintaining high standards daily. Fantastic employee benefits to include 28 days annual leave, Private Medical Insurance, Gym Discounts etc.! Salary to £35,000Stunning office / city location40 hours per week between the hours of 8am – 7pmClient Services Team Leader Key Responsibilities:Making sure the daily rota for Client Services is current and up to date.Lead and motivate the team, evaluating and discussing training with the Office Manager should any be required.Taking responsibility of any spending on the company’s credit card and processing the receipts ready for accounts.Opening up and preparing the Reception and Meeting rooms for the day ahead.Greeting clients and visitors on arrival.Answering all calls internal and external in a friendly manner.Managing the switchboard efficientlyBeing proactive in working with the Marketing team to plan, set up and host events.Liaising with colleagues to book and set up internal and client meetings.Ordering and preparing the catering for in house lunches and meetings.Preparing new starter passes and forms.Responsible for keeping an accurate record of Temporary Passes and keys.Setting up of IT equipment in meeting rooms.Client Services Team Leader Key Skills & Requirements:Previous Supervisory / Team Leading experienceExcellent communication skills, with the ability to adapt and communicate with colleagues and clients in a highly pressurised environment.High attention to detail.Confident IT skills and willing to learn new systems.
Job Title
Client Services Team Leader