Job Title

Oasis Corporate Housing seeks energetic, outgoing individuals who want to work in a fun, fast-paced environment, facilitating superior guest experiences. This is a full-time home-office-based position from the team member’s remote home office (all home office furniture and equipment will be provided).Roles and Responsibilities:First PriorityResolve reported client and guest maintenance and/or service issuesMaintain an over-the-top “customer-centric” and “perfectionist” approach in all roles and responsibilitiesManage and complete extension requests for clients when neededWork with other Guest Services Associates to create, maintain, and deliver a monthly guest services report to managementCarry out our 5-point contact process and be our guests’ point of contact through their time in temporary housing.Identify areas for process improvement, develop “buy-in” for ideas for all stakeholders, and implement those ideas that are collectively agreed uponSecond prioritySend out extension requests and move-out instructionsRegularly update Oasis’s IssueTrak portal for any reported issues that in-house guests have raisedCover the emergency out-of-hours telephone line, providing support for urgent cases when required Qualifications:Guest Services experience is preferredMust present a positive and professional behaviourMust have the ability to thrive in a fast-paced environment and the ability to stay calm under pressureGood MS Word and ExcelExcellent written and spoken EnglishAbility to communicate clear, concise, and kind manner, via email and phoneMust have a passion for guest happinessMust be well organized and able to work within a fast-paced environmentCompensation:As an independent contractor, any taxes, benefits, social charges, or other required charges are the responsibility of the independent contractor. *Please send resume to beckie@