Job Title

Job SummaryBaltic Exchange is the world's leading source of independent maritime market data and we have an exciting opportunity for a highly motivated professional to join our Client Due Diligence Team. This role will provide in onboarding new Baltic members, data subscribers, Escrow clients and Baltic Exchange’s KYC platform, addressing queries from existing members and data subscribers, and ongoing monitoring of existing clients.We sit at the heart of the maritime industry, bringing together the shipowners, charterers, and brokers who make up the market of the seaborn movement of bulk commodities. Representing a global community of shipping interests, the Baltic Exchange provides a framework for its members to commit to a high standard of business practice. Our indices and assessments are used as a settlement tool for freight derivative trades, for benchmarking physical contracts and as a general indicator of freight market performance extending coverage to the wider logistics chain including Containers and Air Freight.Headquartered in London, we have regional offices in Singapore, Shanghai, Athens, Stamford, and Houston. Since 2016, The Baltic Exchange is part of the Singapore Exchange (SGX) Family. Job ResponsibilitiesManage the KYC function of new Baltic members and data subscribers.Develop detailed understanding of membership/data subscription service offerings.Develop detailed understanding of the registration and onboarding of new members and subscribers.Provide input for the improvement of the Membership and data sales onboarding process where this is impacted by the KYC functionAct as cover and assist with ongoing enquiries from members and subscribers and onboarding of new members and subscribers.Conduct monthly review of changes in client’s status to see if further KYC works are required and retain a record for audit purposes.Support the Escrow Business Manager for Escrow onboarding and KYC activities.Conduct retrospective KYC activity in relation to users of Baltic Exchange’s own KYC platform.Job RequirementsPrior experience in operations and/or customer onboarding roles, particularly in shipping, with good interpersonal skills.Legal, regulatory and/or compliance background with knowledge of KYC and DD compliance requirements, particularly in shipping, would be a distinct advantage.Strong attention to detail.Proficient in Microsoft Office software (Word, Excel, PowerPoint).Excellent English speaking and writing skillsGood understanding of the shipping industry and its players