Job Title

Location: SurreyHours: Full-time, 37.5 hours/week (Monday–Friday)Salary: £25,000 – £28,000Setup: Full On-siteA global chemicals manufacturer is looking for an order processor to join their team, this company partners with leading suppliers and manufacturers to deliver high-value solutions across various industries. With a strong international presence and a focus on sustainability and innovation, the company supports thousands of customers through efficient supply chain operations, technical expertise, and customer service excellence.Role OverviewThe order processor plays a central role in supporting either the sales function (customer-facing) or the purchasing function (supplier-facing), ensuring smooth day-to-day operations. This role involves handling order processing, managing communications, and resolving issues promptly, while maintaining accurate system records and building strong relationships with stakeholders.Key ResponsibilitiesRaise purchase orders based on stock levels and customer requirementsLiaise with suppliers, third-party warehouses, and hauliersMonitor and maintain appropriate stock levels in line with policyResolve issues such as pricing errors, damaged goods, or late deliveriesMaintain accurate purchasing records within the ERP systemCommunicate clearly with internal and external stakeholdersContribute to process improvements and operational efficiencySupport cross-functional teams when neededRequirementsExcellent verbal and written communication skillsStrong problem-solving skills with a proactive mindsetHigh level of accuracy and attention to detailComfortable working with numbers (pricing, quantities, percentages)Proficient in Microsoft Office, particularly Word and ExcelWillingness to learn internal systems (e.g., ERP, CRM tools)Previous experience in customer service, order processing, or administrationBenefits25-days holiday + bank holidays4 days in-office, 1 day at homePension SchemeCycle to Work Scheme