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Job Title: Property Claims Handler Type: Full-Time Location: RemoteWhat we are looking forWe are looking for talented individuals to join our expanding claims department and to lead on delivering first class Property Claims handling. This is an exciting opportunity to join a highly experienced and expert team, who are at the heart of our business. We love people who are passionate about the customer.About ClaimSortedClaimSorted is an InsurTech shaping the future of claims. We combine advanced AI with a best-in-class team to manage the entire claims process for insurance companies—from receiving a claim to making coverage decisions and issuing payments.We’ve secured multi-million dollar funding and are backed by top investors, including Y Combinator, with a strong pipeline of customers that features some of the largest insurance companies in the world. More at: .ResponsibilitiesManage of a portfolio of insurance claims from notification to closureCommunicate with the customer and other third parties to gather all required information for the claimSupport the customer effectively and with empathy throughout the claim experienceInvestigate claim details against the policy coverage and follow all claim processing guidelinesMake accurate coverage decisionsProvide a fast and easy claims experience, always meeting service level requirementsHelp define our Property Claims processes and claims system to be best in class Support your team and the wider business to meet our customer and business needsSkills and Experience requiredPrevious experience in Property or Gadget Claims Knowledge of the fundamentals of insuranceAbility to interpret and apply insurance policy wordingsStrong verbal and written communication skills, including excellent listening skillsA passion for delivering 5-star customer serviceA team player, always willing to support colleagues for the benefit of the customer and businessAbility to embrace and adapt to new technology Desire to learn new products and skills - we are always learning!PerksGenerous, transparent compensation & equity30 days of remote work abroad annually28 days of leave annuallyHealth InsuranceTraining budgetCompany offsitesBe part of a passionate team solving hard problemsWork closely with founders and learn how to scale a startup from 0 to 1Help build the engineering team and shape the company culture of a YC-backed startup