Job Title

At Diabsolut, we’re looking for a Principal Solution Architect to lead Project delivery and scale Salesforce Field Service (SFS) solutions across industries. This role is ideal for someone with deep functional knowledge, solutioning experience in enterprise environments, and the ability to lead teams through the build and deployment of scalable, high-impact systems.You will play a pivotal role in guiding project teams through solution design, build execution, client validation, and final delivery. You will engage with clients throughout the sales, design and build phase, provide subject matter expertise, and ensure quality, scalable architecture is delivered.What You’ll Actually DoGuide project teams to lead client workshops, validate requirements, and define the technical architectureTranslate complex business problems into scalable Salesforce Field Service solutionsOversee solution configuration including scheduling, optimization, mobile setup, assets, inventory, service contracts, and dispatcher consoleSequence implementation tasks and lead the team through development, QA, testing, and releaseServe as the functional lead during the build phase, reviewing work and resolving issuesProvide mentorship and quality assurance throughout the delivery cycleContribute to reusable architecture templates, delivery assets, and internal playbooksWhy This Role Matters (for You)This role is your opportunity to drive enterprise-level Salesforce Field Service transformation with the autonomy to lead real delivery. You’ll work with experienced peers, world-class clients, and interesting use cases that push your technical and leadership abilities. If you’re passionate about solving real-world problems, guiding teams, and turning complex requirements into systems that work—you’ll thrive here.What Success Looks LikeLead and deliver Salesforce Field Service projects that meet business objectives and technical standardsEnsure system architecture is scalable, maintainable, and aligned with client goalsHelp teams execute effectively through technical clarity, documentation, and mentorshipEnsure high-quality delivery with minimal rework, proactive risk mitigation, and solution leadershipLeave behind reusable documentation, frameworks, and assets that support future engagementsResults We Expect from Past ExperienceTo be successful in this role, you should be able to show a proven track record of:Successfully delivering 3+ large Salesforce Field Service implementations in enterprise or multi-national environmentsDesigning and implementing solutions that supported mobile workforces, scheduling optimization, and asset managementImproving delivery efficiency and quality through Solution leadership, reusable architecture, and mentorshipSupporting cross-functional teams through go-live readiness and post-deployment stabilizationElevating delivery performance on past teams or projects through process improvements, automation, or training initiativesLead or contributing to Business Process Reviews and optimization.RequirementsSalesforce Field Service Consultant Certification (required)10+ years of hands-on Salesforce implementation experience, with 4+ years focused on Salesforce Field ServiceProven experience solutioning complex Field Service requirements and leading enterprise-scale implementationsExcellent Communication and presentation skillsAI & Agentforce certificationExperience working with multi-national organizations requiring localization and scaleStrong understanding of Salesforce Field Service features including scheduling, optimization, assets, inventory, contracts, and mobileStrong experience with Service Cloud in complex environmentsFamiliarity with oil, gas, water, electric utilities, or related field service industriesExperience working in Agile and Waterfall environmentsProven ability to mentor junior team members and contribute to internal knowledge growthExcellent documentation skillsNice to HaveBachelor of Science in Computer Science or equivalent technical degreeAdvanced Field Service CertificationExperience with Einstein for Field Service, Agentforce, or Salesforce AI toolsAdditional Salesforce certifications including Platform Developer I/II, Application Architect, Integration ArchitectExperience with CI/CD, Git, DevOps Center, or CopadoMultilingual capabilities and experience working in globally distributed teamsSoftware Development experienceDemonstrated experience with Salesforce REST APIs, Omnichannel, and middleware or point-to-point integrationsOur Culture and Core ValuesAt Diabsolut, we hire for character as much as capability. We want people who show up for the team and the client with care, commitment, and integrity. Our values shape how we lead, how we deliver, and how we grow.Consider the Customer in All We Do: We put the customer at the center and deliver solutions that exceed expectations.Own ‘It’ and Add Value: We take responsibility, follow through, and look for ways to improve everything we touch.Good Humans Only: We treat others with respect, value diverse voices, and lead with integrity in all we do.Set High Standards and Expect the Same: We bring our best and challenge each other to do the same—because excellence matters.Be an Active Voice for Positive Change: We speak up with ideas and feedback to make the work, the culture, and the outcomes better.Why Diabsolut?Diabsolut is a Salesforce Summit Consulting Partner and Certified Navigator in Field Service, Service Cloud, Revenue Cloud, and more. We are also a Premier Certinia Partner. Our remote-first team spans the globe, bringing together top Salesforce talent to solve meaningful business problems with thoughtful, high-impact solutions.You’ll work on projects that matter, with people who care, in an environment that values your ideas, your leadership, and your growth.Ready to build something great? Apply now and help shape the future of field service, together.