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About us:DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second cultureWe’re proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.We’re looking for a Clinic Manager for our Dialysis Clinic in Bilston. In DaVita, we champion a Community First, Company Second culture. As the Clinic Manager, you’ll be integral to promoting this, leading the way, and creating a great place to work for teammates.As a Clinic Manager, you’ll lead your team of nurses and support staff to deliver a high standard of individualised patient focused care. You’ll coordinate the day-to-day clinical, administrative and operational activities needed.Being a Clinic Manager is a varied role encompassing all elements of running a clinic. You’ll be responsible for:Overall leadership and operations management of the clinicProviding a seamless patient journey and an inviting environment for clients through all touch pointsLiaising with external organisations such as NHS Trusts or the CQC with the support of the Regional ManagerImplementing new processes to drive quality improvements initiative through the clinicOnboarding new teammates effectively alongside the wider teamDevelop positive relationships with patients and handling any complaints that may ariseEnsuring compliance with all relevant clinical, governance and regulatory systems and policies including KLoEMaintaining accurate records and timely report submissionsTo be successful in this role, you’ll need:Be a Registered Manager with the Care Quality Commission or willingness to become oneHave full NMC registration with appropriate nursing qualificationsPrevious clinical leadership experience in an outpatient haemodialysis settingEngaging communication skills and a friendly demeanour to successfully connect with a diverse team and patientsLead by example style to encourage a value driven culture that brings the best out of everyoneProactive and solution orientated approach to changing situations in a clinical environmentExceptional organisation skills to manage an array of different tasks associated with running a clinicEvidence of Continued Professional Development, ideally in Renal CareWhat can you expect when you join?Salary depending upon experienceCompany Pension Scheme35 days' paid leave per annum, including bank holidaysMonday to Saturday working patternDay shifts onlyLife Assurance to 3 times annual salaryRetail discount scheme membershipANN UK MembershipA commitment to your training and developmentA 'community first, company second' culture based on Core Values that really matterAn exciting, collaborative and driven multinational environmentLive our mission: To be the Provider, Partner, and Employer of ChoiceDedication, above all, to caring for our patients and teammates