*Position: Registered Manager*Submit your CV and any additional required information after you have read this description by clicking on the application button.*Responsible to: Regional Operations Manager/Board of Directors**Purpose of Position** To have oversight on the care staff, their attendance, their care delivery and performance.* To promote a caring environment for service users through high standards of professional practice which are conducive to the physical, emotional, social, intellectual and spiritual needs of the service users.* To ensure that each service user receives care appropriate to their individual need.* To implement the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014* To adhere to all policies and procedures issued by the company, embedding them into good practice across the organisation.*Principal Responsibilities** *Day-to-day running of the business*:a) to oversee the branch operations as communicated by Operations Team/Board of Directors.b) to ensure all relevant information is provided to prospective new service users.c) To ensure assessments are conducted and full care plans and risk assessments are in place for the safety of the service user.d) to decide whether the service is able to meet the personal care needs of any service user.e) to ensure that each service user receives welcome information, including terms and conditions, and access to the care system.f) to investigate concerns and complaints, take appropriate action and report to necessary regulatory body.g) To liaise with and co-operate with CQC assessors and participate in CQC inspections as necessary.h) To liaise and co-operate with Local Authority Monitoring and Contract team, ensuring that required KPI’s are returned on-time.i) To plan and hold meetings with care staff, office staff and operations team/Board of Directors.* *Service user care: *a) to ensure that the emotional, spiritual, physical, medical and material needs of the service users are recognised, assessed and met.b) to support service users in the taking of decisions in matters which affect their lifestyle and future planning.c) to make or contribute to the assessment of need of each service user in conjunction with the service user, relevant professional agencies and, where appropriate, the service user’s family, and develop a Service User Plan which provides a satisfactory quality of life for that persond) to promote relationships which enable each service user to engage in activities they would like to participate in.e) to ensure the provision of healthcare arrangements are taken into consideration when planning their support needs.f) To safeguard service users from abuse and acting immediately to report the situation, following the organisation’s policies and procedures including any statutory notification to appropriate Regulations.*3. Staff matters:*a) to collaborate and oversee recruitment to ensure safe staffing levels and appropriate people are being hired.b) to ensure effective communication with and between staff and to arrange staff meetingsc) to ensure that effective induction, supervision and assessment of staff is carried out and that training needs are identified and metd) to ensure that all employment policies and safe practice are in place and effective.e) to monitor staff sickness/absence, ensuring the appropriate action is taken.f) To ensure that all staff have the necessary training, qualification and skills to undertake the tasks required.* *Premises*:a) to ensure that the organisation adheres to health and safety, and fire legislation.b) to ensure that legislation and regulations concerning infection control are actioned where appropriate.c) to ensure that assessments are undertaken at service users’ homes regarding health and safety and infection control issues and provide advice to staff regarding safe and healthy working practices in the field.* *Finance*:a) If the person being cared for is deemed not to have capacity to manage their own finances, the appropriate LPA is noted on their care plan.b) to ensure that the branch is operating in a financially sustainably way.*Person Specification — Essential Criteria*The following qualities are considered essential for the post of Registered manager:1. At least two years’ experience in a senior management capacity within the previous five years2. A care management qualification or the willingness to undertake the identified Skills for Care qualification within six months of appointment.3. Able to take responsibility4. Leadership skills5. A self-motivated individual who is organised, flexible and caring.6. Mentally and physically able to cope under pressure.7. An active team player but also able to work on own initiative8. A good communicator9. Committed to high-standards10. Committed to training.All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to meet the requirements under the _Data Protection Act 1998_.All staff must ensure that they are aware of their responsibilities under the _Health and Safety at Work Act 1974_.*Data Protection*:a) To comply with organisational policies and procedures and the requirements of the 2018 Data Protection Act (GDPR).*Health and Safety:*All employees have a responsibility to abide by the safety practices and codes authorised by Spire Homecare; they share equal responsibility with management for maintaining safe working practices.Note: This job description is an outline only and may be amended to take account of changes within the department following discussion with the post holder.The above duties and responsibilities are intended to represent current priorities and are not exhaustive; the post holder may from time to time be asked to undertake other reasonable duties. Any changes will be made in discussion with the post holder in the light of service needs and will be commensurate with the grade and competencies of the post. xdohsakJob Types: Full-time, PermanentPay: £42,000.00 per yearBenefits:* Company pension* Employee discount* Free parking* Referral programmeApplication question(s):* Do you hold a Level 5 in Health and Social Care?Licence/Certification:* Driving Licence (required)Work authorisation:* United Kingdom (preferred)Work Location: In person
Job Title
Registered Manager