Job Title

Food and Beverage Assistant (KD13314) - Bath, BA2 7AYThis role is eligible for the Campus Services New Starter Bonus (1,000) and Campus Services Refer a Friend bonus .About the roleLove great food and enjoy delivering exceptional service? Join us as a Food & Beverage Assistant and become a member of a team that makes every customer experience unforgettable!In this role, youll ensure the smooth day-to-day running of our catering operations and provide outstanding service at all times.What you'll do :Take customer orders and serve food and drinks with a smileOperate tills and handle transactions accuratelyKeep food stations stocked and ready for serviceAssist with cleaning, clearing tables, and maintaining catering areasLearn barista skills with full coffee machine training providedThis role is primarily Monday to Friday, with early mornings and late evenings included. Occasional weekend shifts will be required during busy University events such as Open Days.About youYou will bring a proven track record of delivering exceptional customer service in a fast-paced, customer-focused environment.Previous experience in the hospitality industry is highly desirable.Youre a strong team player who remains calm, professional, and solutions-focused under pressure, as peak periods can be extremely busy.During quieter times, youll take initiative by identifying tasks that keep the operation running smoothly and ensure everything is fully prepared for the next service.We provide full training and a uniform, opportunities for development and career progression, and a supportive team environment where your contribution matters. If youre passionate about delivering outstanding customer service and want to be part of a great team, wed love to hear from you!Further informationThis role is offered on a full-time, permanent basis, 36.5 hours per week.For an informal discussion about the role, please contact Jonathan Bowker, Hospitality Operations Manager, on [email protected], or Jane Hately, Recruitment and Staff Engagement Coordinator, on [email protected]. Please ensure that you submit your application through the University website.Campus Services New Starterbonus .In addition to the great benefits Campus Services offers, we can offer you a 1,000 bonus. This is payable the month after successfully passing your six months probation. Please note this bonus is pro rata for part time positions.This role is also eligible for the Campus Services Refer a Friend bonus . If a University staff member has referred you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select Campus Services Employee Referral when answering the question Where did you learn of this job?' and email [email protected] the name of the person who referred you.Both bonuses are subject to terms and conditions.We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.What we can offer youWe're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:Free counselling services through Health AssuredCycle to work schemeElectric vehicle salary sacrifice schemeStaff discount at Team Bath gymStaff discounts on postgraduate tuition feesStaff discount on language coursesGenerous employer contributory pension schemesGenerous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balanceA wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and moreFree entry to the Holburne Museum in BathLocal discounts and moreA family-friendly workplaceAn excellent reward package that recognises the talents of our diverse workforceRelocation allowanceVisa reimbursement and Interest-Free Loan to help with the cost of some immigration expensesFind out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn. Closing Date: 07 Jan 2026 Department: Operations & Facilities Support Salary: 23,061