Job Title

The Vacancy Role Overview The DMS Technician plays a critical role in ensuring the integrity, accessibility, and security of the organizations digital documentation. This position is responsible for administering and optimizing the Document Management System (DMS) to support efficient workflows and compliance with regulatory standards. You will act as the primary point of contact for all DMS-related issues, providing technical expertise and user support across the business. The role involves configuring system settings, managing permissions, and troubleshooting complex problems to maintain seamless document operations. This is a hands-on role requiring strong problem-solving skills, attention to detail, and the ability to deliver outstanding customer service. You will also contribute to continuous improvement initiatives, including data migrations, and integration projects. Key Responsibilities: Support and maintain the Work 10 client. Manage users, groups, and applications within IMCC. Oversee third-party iManage integrated applications. Perform housekeeping and data management for iManage Work and iManage Share. Manage data imports and exports for lateral movers. Support Business and Service Desk upskilling. Suggest improvements within the DMS ecosystem. Liaise with external support vendors. Implement and maintain information barriers. Facilitate reporting where appropriate. Key Skills & Experience: The ideal candidate will have a proven background in information technology and will possess the following skills and experience; In-depth knowledge of the Work 10 client Strong troubleshooting experience Knowledge of Microsoft 365, Teams, and SharePoint Experience with Active Directory and Azure cloud services Confident with Incident and Problem Management Outstanding customer service skills Experience with data migration tools (Importers/Exporters) Ability to work within ITIL framework Foundational knowledge of iManage Work Server, Preview Server, and RAVN Experience with an Information barrier solution, preferably Intapp Walls Experience with Litera tools, specifically Litera CAM Awareness of the iManage REST API and its application Who are we looking for? We dont have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us. What do we offer? You can be yourself: It takes everyone to make us who we are. Were a culture of diverse perspectives, with each of us making unique contributions that make us better together. In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule. Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits Fieldfisher . Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and parking nearby. Nurturing your talent: Take a build a career approach to your training. Youll be on a pathway but free to wander if you see something youd like to study more closely. Funnel your interests: You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives. Inclusion is not exclusive: If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated. We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need. For accessibility information on our Belfast office, visit: Accessing Fieldfisher Belfast Hub Fieldfisher What to do next: Click Apply Now, complete an online application and upload a CV. Successful applications will be invited to a 2030-minute introductory call with a recruiter. Every role recruits differently. But well always let you know what to expect from the process, so you get no surprises. For hybrid opportunities, youll be invited to visit our offices for a face-to-face meeting. We try to make sure the process takes around 2-3 weeks only, but we cant always promise that. We will work around everyones availability. You can contact us at Anita.Mago . We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role. #FieldfisherCareers To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.