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Job Title


Engineering Operations Manager


Company : Ocado Logistics


Location : Dordon, West Midlands


Created : 2026-01-02


Job Type : Full Time


Job Description

Engineering Operations Manager- ShiftOcado Logistics - TamworthPermanent- Competitive Salary on offerHit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.Why Ocado?Here at Ocado Logistics, its our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good. We are the beating heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same. About the RoleThis is more than an engineering role. Its a leadership opportunity at the heart of a highly automated, legacy Customer Fulfilment Centre, where technology, people, and performance come together at scale.You will lead a large, multi-skilled engineering function of around 50 colleagues, including two Team Managers and teams made up of engineers, technicians, technical assistants, and an apprentice. Operating within a 24/7 environment, you will balance hands-on technical troubleshooting with strategic leadership, ensuring automation and MHE systems perform safely, reliably, and efficiently.Partnering closely with operational teams, you will act as a motivator and influencer, championing a strong people-focused culture, continuous improvement, and exemplary health and safety standards. Your leadership will directly shape both operational performance and the development of future engineering talent.This is a high-impact role where attitude, coaching capability, and technical credibility are just as important as experience.The role operates on a Panama shift pattern (usually working 10am - 10pm), offering a competitive salary and benefits package.You Will BeProviding day-to-day technical leadership and troubleshooting support across complex automation and MHE systemsInspiring and leading two shift-based engineering teams through their Team Managers, fostering engagement, accountability, and high performanceManaging and developing a large, diverse team of engineers, technicians, technical assistants, and an apprentice, with a strong focus on coaching and capability buildingActing as a motivator and people leader, steering, influencing, and inspiring others through clear direction and positive leadership behavioursChampioning health and safety, ensuring best practice is embedded into every activity and decisionDriving a culture of continuous improvement (CI), using Lean principles, data, and structured problem-solving to enhance reliability and performanceCollaborating with operational leaders to ensure seamless integration between engineering, inbound, outbound, and support teamsLeading from the front, setting the standard for attitude, behaviours, safety, quality, and operational excellenceOwning engineering systems and improvement initiatives, delivering sustainable, long-term solutionsDeveloping future leaders by coaching, mentoring, and supporting both technical and leadership growth across the teamAbout YouYou are a people-oriented engineering leader with the presence, energy, and credibility to lead at scale. You are passionate about leadership and developing others, and you understand that attitude and behaviours are key to building a successful, engaged team.You bring:A strong people-first mindset, with a genuine passion for coaching, developing, and motivating othersProven experience influencing and leading large teams through others, creating alignment and trustA focus on continuous improvement and health & safety, embedding these into everyday ways of workingThe confidence to make decisions and steer teams through complex technical and operational challengesExcellent communication skills, able to engage at all levels and translate technical issues into clear actionsResilience and adaptability, thriving in a fast-paced, 24/7 operational environmentStrong technical credibility across mechanical and electrical disciplines, with the ability to support hands-on troubleshooting when requiredA high level of ownership and accountability, driven to solve problems and deliver sustainable resultsGood technical ability relating to automation hardware and software, this may include, but is not limited to: HNC Engineering or equivalent; Engineering Technician Apprenticeship; Or Electrical and/or mechanical skills preferably gained in an FMCG background to at least NVQ 3If you are ready to lead an engineering operation that sets the standard for innovation, reliability, and performance, this is your opportunity to make a lasting impact and take your leadership career to the next level.What you can expect to receive in return - At Ocado we believe in a workplace where everyone feels valued and supported, so youll find a safe and collaborative atmosphere that is as fresh as our product as well as an award winning recognition programme and benefits package that includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.Financial Protection: We offer Income Protection and Life Insurance for financial security.Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.Private Medical Cover: Rest easy with comprehensive private medical insurance.Generous Leave: Growing after 5 years, with an option to buy more.Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.Share Schemes: Join exciting share plans to participate in our success.Lifestyle benefits: Our benefits platform includes a Cycle to Work scheme, car salary sacrifice, and much more.Shopping Perks: Enjoy a 15% discount on and savings at popular retailers, days out, and restaurants. xjdpvnf Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.