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Job Title


Support Team Leader


Company : Jayco Recruitment


Location : Newcastle upon Tyne, North East


Created : 2026-01-05


Job Type : Full Time


Job Description

The RoleAre you the right applicant for this opportunity Find out by reading through the role overview below.Our client is seeking experienced Support Team Leaders to lead frontline teams across community-based supported living services. This is a hands-on leadership role where you'll manage, mentor, and work alongside your team to deliver high-quality person-centered support that promotes independence and wellbeing.You'll be responsible for:Leading and developing support teams to consistently deliver person-led careWorking shifts alongside your team, including on-call dutiesEnsuring all support plans are implemented and individuals achieve their goalsManaging budgets, resources, and quality standardsBuilding relationships with individuals, families, and community partnersMaintaining CQC compliance and safeguarding standardsCoaching team members to develop their skills and confidenceCreating welcoming, homely environments that promote independenceAbout YouEssential:Level 5 Diploma in Leadership & Management (or working towards) - Level 3/4 considered with extensive experienceProven experience supporting people with learning disabilities and/or mental health conditions in community settingsPrevious team leadership or management experience in social careStrong understanding of person-led approaches and promoting independenceKnowledge of CQC standards, Mental Capacity Act, and safeguardingExcellent communication and relationship-building skillsFlexibility for shift work, evenings, weekends, and on-call dutiesFull UK driving license with business use insuranceTrack record of commitment and longevity in previous rolesDesirable:MAPA trainingAward in Education and Training (AET)IOSH health and safety trainingExperience in supported living (not care homes)What Makes a Great CandidateWe're looking for passionate, hands-on leaders who:Demonstrate a "can xjdpvnf do" problem-solving attitudeCan evidence supporting individuals to develop daily living skillsShow commitment to empowering people rather than doing things for themHave achieved measurable outcomes with the people they've supportedUnderstand the difference between task-based care and enabling independenceLead by example and inspire their teamsWhat We Offer28,000 - 30,000Comprehensive induction and ongoing trainingClear career development pathwaySupportive leadership teamOpportunity to make a real difference in people's livesWork in a values-driven organization committed to quality