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Who we areMaximise your chances of a successful application to this job by ensuring your CV and skills are a good match.At MediaKind, we're reshaping the future of streaming videoand we're moving at incredible speed. Our cloud-native, agile technology enables customers to rapidly build, deploy, and scale premium streaming experiences, removing traditional barriers to innovation and growth.Were on a mission to transform how the world watches video: making every moment extraordinary, personalized and valuable for content owners and their consumers. Here, you'll be part of a dynamic team thats redefining how media experiences come to life. Our award winning products simplify complex operations, enabling customersfrom iconic sports brands to innovative broadcasters and content ownersto focus purely on storytelling, and growth. By replacing legacy complexity with cloud-connected solutions, we ensure speed, simplicity, and commercial transparency. Youll be joining a team that values practical thinking over buzzwords, and velocity over bureaucracy. Beyond technology, our true strength lies in our people. We are committed to fostering a passionate community of creators, developers, and artists who love what they do. Together, well redefine the art of streaming. If you're ready to build whats next in streamingand do it with a team that moves fast, thinks boldly, and builds with intentcome make it happen with us.Position OverviewWe're looking for an Associate Product Manager to champion the MK.IO operator experience. This is an early-career role perfect for someone who loves making sophisticated technology easy to use. You'll translate the needs of operations teams into clear product requirements that engineering can run with.You will work at the intersection of video streaming operations and product development. Your user stories, acceptance criteria, and problem statements will directly shape how operators manage live events and on-demand video at scale, serving audiences from thousands to millions of viewers.This role is ideal if you're naturally curious about how things work, empathetic to user challenges, and excited to learn video streaming technology while building core product management skills.Key ResponsibilitiesDevelop deep empathy for the daily challenges, workflows, and pain points of streaming platform operatorsTranslate operational feedback and requirements into actionable product improvementsWrite detailed user stories with well-defined acceptance criteria that engineering teams can implement confidentlyCreate problem statements that articulate the "why" behind requests with data and user contextMaintain and evolve requirements throughout the development lifecycle based on team feedbackUnblock teams by clarifying requirements, answering questions, and making prioritization decisionsTest features from an operator perspective, validating that solutions meet real-world operational needsWork with designers to ensure user interfaces match operational workflows and mental modelsTransform sophisticated streaming technology capabilities into intuitive, accessible operator experiencesDocument decisions and trade-offs in a way that both technical and business stakeholders understandDefine success metrics for features and track adoption post-launchRequired Skills and QualificationsBachelor's degree in Computer Science, Engineering, Business, or equivalent practical experience0-4 years of experience in product management, technical writing, operations, or a related fieldExceptional written and verbal communication skills with ability to articulate complex concepts clearlyStrong analytical and problem-solving abilities with attention to detailExperience with or enthusiasm for learning video streaming concepts and workflowsFamiliarity with agile development methodologies and software development processesNatural empathy and ability to understand diverse user perspectives and operational contextsGenuine curiosity about both the technology and the business value it creates.Applicants must have the legal right to work in the UK on a long-term basis. Unfortunately, we are unable to offer sponsorship for this role.Desired ExperienceExposure to SaaS platforms, APIs, or developer toolsCompetence with scripting language (Python, JavaScript, or similar) for data analysis and API explorationUnderstanding of live video workflows, CDN operations, or media production environmentsFamiliarity with data analysis tools and methods for user researchExperience participating in user research activities (interviews, usability testing, surveys)Contributions to technical documentation or knowledge basesDemonstrated ability to learn complex technical domains quicklyLocationSouthampton UK, Rennes, France - Hybrid (2-3 days a week office based)Benefits:Competitive salary and bonus structureComprehensive benefits packageMediaKindness Wellbeing Program Ongoing training and professional development opportunitiesCollaborative and dynamic work environmentFlexible work arrangements, including hybrid work optionsHere at MediaKind, we are dedicated to creating an inclusive workplace where we appreciate the unique skills, capabilities and perspectives that our people bring. We believe that diverse teams are better for our employees, customers and our business. Everyones identity, background and life experiences add to the MediaKind story, and we welcome all.Our goal is to help increase diversity across the Media Broadcast industry, so we aim to make the recruitment process as accessible as possible. xjdpvnf If youre excited about this position and think you could add value to MediaKind, please apply even if you believe your skills are not a perfect fit for the role. Should you require any reasonable adjustments to be made to our recruitment process please reach out to the Recruiter to discuss how we can support you.