Job Title

Location: London Pregnancy Clinic (must be available to work across both of our sites in centra London) Hours: Full-time (flexible, may include weekends)Medical SecretaryAre you the right candidate for this opportunity Make sure to read the full description below.We are looking for a reliable, compassionate, and highly organised Medical Secretary to join our growing team at the London Pregnancy Clinic. As the first point of contact for our patients, you will play a key role in supporting their journey through pregnancy care with empathy and professionalism. This role combines patient-facing duties with administrative support and chaperoning responsibilities. Experience in phlebotomy is highly desirable.Key ResponsibilitiesPatient CommunicationRespond to all patient enquiries promptly and empathetically via telephone, email, and WhatsApp.Provide clear and accurate information about clinic services, appointments, and procedures.Administrative DutiesSchedule, reschedule, and confirm appointments across both clinic locations.Maintain accurate booking records and patient pathways.Support patients with completing digital consent forms and other documentation.Follow up on patient care, including chasing blood test results and liaising with laboratories.Team & Clinical SupportWork closely with sonographers, doctors, nurses, and midwives to coordinate high-quality care.Chaperone during ultrasound scans and clinical procedures to ensure patient safety and comfort.Assist with compliance-related tasks such as audits and stock control.What Were Looking ForExperience in a receptionist or administrative role (medical or clinical setting preferred).Confident communicator with a friendly and calm demeanour.Excellent organisational skills and attention to detail.Ability to multi-task and remain efficient under pressure.Proficient in Microsoft Office; familiarity with clinical software is a plus (training will be provided).Able to explain medical procedures clearly and assess the suitability of services based on patient queries.Desirable SkillsPrior experience in a pregnancy or womens health clinic.Knowledge of medical terminology.Phlebotomy training or experience.Experience acting as a chaperone in a clinical setting.What We OfferA supportive and collaborative work environment.Ongoing training and development opportunities. xjdpvnf Competitive salary and benefits package.If you are passionate about womens health and committed to delivering outstanding care and service, wed love to hear from you.