Job Title: Senior Clinic ManagerIf you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Location: London, UKReports to: Chief Operating OfficerSalary: Competitive, based on experienceContract Type: Full-TimeAbout Hopscotch Childrens Therapy Centre:Hopscotch is a leading multidisciplinary therapy centre dedicated to supporting children and young adults with neurodevelopmental differences, including autism, ADHD, sensory processing challenges, and speech and motor delays. Our services focus on Occupational Therapy and Speech & Language Therapy, delivered in a warm, family-centred environment where clinical excellence meets compassionate care.Role Overview:We are seeking an experienced Clinic Manager to oversee the day-to-day operations of our busy, well-established private clinic. This role requires a strong organisational leader with a commercial mindset, exceptional interpersonal skills, and the ability to remain calm under pressure while managing a dynamic schedule.Key Responsibilities:Operational Management Oversee daily clinic operations, ensuring smooth scheduling and service delivery. Manage two direct part-time team members, including one who works Saturdays, as the clinic operates Monday to Saturday. Maintain compliance with clinical and administrative standards.Client & Team CoordinationEnsure therapists schedules are optimised for efficiency and client satisfaction.Act as the primary point of contact for client queries and escalations.Foster a positive, collaborative environment for staff and families.Commercial & Strategic FocusMonitor KPIs and clinic performance, reporting to senior leadership.Identify opportunities to improve operational efficiency and client experience.Support growth initiatives aligned with Hopscotchs mission.Essential Skills & Experience:Proven experience managing a busy healthcare or therapy clinic.Strong organisational and leadership skills with ability to manage multiple priorities.Commercial acumen and understanding of private practice operations.Excellent communication and problem-solving skills.DesirableExperience working with neurodiverse children and young adults (ages 6 months to 25 years).Familiarity with Occupational Therapy and Speech & Language Therapy services.Knowledge of UK healthcare policies and EHCP processes. xjdpvnf Ability to manage complex schedules and maintain high standards of client care.Working HoursMonday to Friday: 09:00 AM 6:00 PMOversight of Saturday operations (managed by part-time staff): 08:30 AM 5:00 PMBenefitsWe offer a comprehensive benefits package, including:Employee Assistance ProgramAccess to a 24/7 General PractitionerLegal AssistanceFitness discounts, including access to over 3,600 health clubsOther lifestyle discountsOngoing professional development opportunities
Job Title
Senior Clinic Manager