Job Title

Rialtas, part of a global software group, is seeking a proactive, results-driven Sales Manager to lead the Sales Department and drive growth across all revenue streams. In this senior leadership role, you will manage the New Business Lead, Customer Success Manager, and Existing Inbound Sales Lead. Reporting directly to the EVP, you will take ownership of revenue delivery, sales strategy execution, KPI performance, and team development. This is a hybrid role based near Swindon, with on-site presence to be agreed. Occasional UK travel to client sites and conferences will be required. Location Uffcott, Wroughton (near Swindon) Easily accessible from Junctions 15 and 16 of the M4 Key Responsibilities Leadership & Team Management Lead, develop, coach, and motivate the sales and customer success team, fostering a high-performance, collaborative culture Demonstrate strong understanding of new business, upsell, and cross-sell sales cycles Ensure alignment across sales targets, customer experience, and operational delivery Maintain a strong focus on customer retention across a base of more than 1,000 customers Collaborate closely with the Professional Services Lead to optimise scheduling, course delivery, capacity planning, and forecasting accuracy Sales Growth & Strategy Develop and implement a sales strategy focused on new business acquisition and B2B revenue growth Identify new market opportunities and strategic partnerships Work cross-functionally to align sales activity with marketing and service delivery Performance & KPI Management Define, track, and manage sales KPIs Analyse pipeline performance, conversion rates, and campaign effectiveness Provide regular performance updates and insights to senior leadership Customer Experience & Collaboration Work closely with Customer Success and Professional Services teams to ensure strong customer engagement, satisfaction, and retention Use customer feedback to inform sales and marketing strategies Promote a seamless customer journey from initial contact through service delivery Reporting & Forecasting Produce accurate sales forecasts, performance reports, and commercial analysis Present trends, insights, and recommendations to senior management Marketing Oversight Oversee planning and execution of marketing campaigns aligned with sales objectives Support delivery of digital campaigns, events, and customer communications Monitor lead generation performance and return on investment Ensure marketing materials clearly promote products, services, and training courses About You Proven experience as a Sales Manager, Commercial Manager, or Sales & Marketing Manager Demonstrated success leading sales teams to achieve revenue targets Strong understanding of sales strategy, KPI management, and reporting Experience working cross-functionally with customer success, operations, and professional services teams Confident CRM user Excellent leadership, communication, and stakeholder management skills Minimum of 5 years experience in software sales and sales management Personal Attributes Strategic thinker with strong hands-on execution skills Commercially focused and data-driven Customer-centric and collaborative leadership style Highly organised, proactive, and adaptable Passionate about growth and continuous improvement Additional Requirements Full UK driving licence and own transport Comfortable working within a small, customer-focused team environment About Rialtas Rialtas is a leading provider of accounting and administrative software and services to local councils in England and Wales. The business forms part of a global software organisation delivering mission-critical solutions across public and private sectors worldwide, offering strong long-term career development opportunities. Equality & Inclusion Rialtas is committed to providing equal opportunities in employment and welcomes applications from all suitably qualified individuals. Benefits Competitive UK benefits package 25 days annual leave plus bank holidays 5 additional personal days per year Annual lifestyle reward allowance (325 pro rata) Salary 45,000 50,000 per annum TPBN1_UKTJ