Job Title

An IT support company based in requires a Smart Technology Support Apprentice to join their talented team. As an Apprentice, you’ll gain hands-on experience supporting and installing cutting-edge smart systems. You’ll learn how to set up, maintain, and troubleshoot connected technologies, from smart networks and devices to integrated automation systems while building strong customer service and problem-solving skills. KEY DUTIES – * Assist in the installation, configuration, and maintenance of smart devices and systems, including IoT sensors, tablets, hubs, and networking equipment. * Respond to support requests and help resolve technical issues, escalating complex cases to senior engineers when required. * Support customers with software updates, connectivity, and system integrations (e.g., smart security, energy management, or home/office automation platforms). * Help maintain accurate records of smart technology assets and documentation on-site. * Learn from experienced engineers and complete relevant technical training and certification programmes. CANDIDATE REQUIREMENTS * Independent skills * Team work skills * Organisational skills * Good written and oral communication skills * Self-Motivated * Meets the eligibility below ELIGIBILITY * live and work in the UK